Requirements: English
Company: Tata Communications
Region: Milan , Lombardy
We are currently looking for a Solutions Engineer tojoin our team in Italy with expertise in the area of MobileMessaging (SMS, OTT Messaging including WhatsApp, PushNotification, RCS Messaging etc.) and its applications tocommunication solutions. The Solutions Engineering team plays acritical role in driving business and revenue growth by workingalongside our Sales organization to position Kaleyra''s products toaddress our customers needs. In this role, you''ll combine yourexceptional communication skills, technical aptitude and creativethinking to develop value propositions for our products andimplement targeted pre-sales presentations to our customers.Working directly with our Sales, Account Management and Productteams, you''ll create and present demos of Kaleyra''s latest productsto showcase how these solutions can meet client needs. You willalso be responsible for driving responses to ITTs/RFIs/RFPs, aswell as the delivery of unsolicited proposals. This means you''ll beinteracting closely and frequently with our customers on bothtechnical and non-technical levels to ensure superior customersatisfaction and help close business. Confident and polished, youbring a demonstrated record of successfully preparing andpresenting technical material to both business and technicalaudiences. You must demonstrate the ability to be a self-starter;perform under pressure, and use the continued application of commonsense. Responsibilities: - Proactively and effectively identifycustomer needs, understand business issues and drivers behindspecific requests. - Build & deliver custom presentations &demonstrations to customers and prospects by matching specificclient business requirements into effective technical solutions. -Design technical solutions, which include creating prototypes andproofs of concept. - Assist sales team with RFI and RFP responses.- Present prototypes, demos and proofs of concept to a wide varietyof audiences, which may include C-level executives, marketingprofessionals and engineers. - Share customer feedback with ProductManagement, Marketing & Management teams. - Lead discoverydiscussions with customers and internal technical resources and beable to convert learnings into a statement of work. Requirements -At least 5 years of technical sales or field sales experience(sales engineering or professional consulting experience ispreferred). - At least 3 years of hosted messaging applicationsexperience. - Strong technical background in Mobile technologiessuch as SMS, OTT Messaging including WhatsApp for Business, PushMessages, IP Messaging. - Some technical proficiency in BusinessMessaging technologies such as Email and IVR. - Technicalbackground in Web technologies such as HTTP, SOAP, REST, HTML, XML,CRM. - Proven ability to adapt your presentations to the technicallevel of the audience, and comfort with presenting technicalmaterials to large groups. - Working knowledge of relationaldatabase administration (Oracle preferred) is desirable. -Proficient coding skills in languages such as HTML, XHTML, WML,Javascript and Python is desirable. - Fluency in both English andItalian is a must, with Spanish also desirable. - Some travel maybe required. Candidates belonging to Protected Categories (as perItalian Law 68/99, Art. 1) are welcome to apply - La ricerca rivolta anche a candidati/e appartenenti alle Categorie Protette aisensi della Legge 68/99, Art 1