Requirements: English
Company: JR Italy
Region: Ravenna , Emilia-Romagna
Social network you want to login/join with:(Senior) Customer Success Manager Italy, Ravennacol-narrow-leftClient:Location:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:3147576622643675136337125Job Views:2Posted:26.05.2025Expiry Date:10.07.2025col-wideJob Description:Your missionYou are responsible for our Italian customers and handle all communicationYou will introduce innovative payment processes for car dealer groups and other industriesYou are responsible for training operational managers (remotely/on-site) on product usageYou identify potential "stumbling blocks" in the onboarding project and work with customers and colleagues to resolve themYou will upgrade our solutions for existing clientsYou help to improve our product and processes through close customer contactYour profileYou have at least 5 years of experience in digital (multi) project management, with proven success in your projectsYou work in a structured and organized manner, even under stress, managing multiple tasksYou communicate clearly and confidently at C-level, even in tense situationsYou are willing to travel to customer sitesYou are native or bilingual in Italian, fluent in business English, and eager to work in a fast-paced environmentExperience in automotive or software sectors is a plus but not requiredWhy us?Be part of one of Europe''s most exciting FinTech scale-upsBenefit from extensive training and development opportunitiesEnjoy an open, transparent corporate culture where your ideas are valuedPossibility of remote workParticipate in monthly team events focused on team spirit and funAbout UsWe, Aufinity, are a Cologne-based FinTech scale-up pioneering digital payment solutions in the automotive sector. Since 2018, we have developed bezahl.de, the first all-in-one digital payment platform for automotive trade, helping customers save time and costs while enabling fully digital payments with various methods, including large sums.#J-18808-Ljbffr