Regional Service Manager

Gorinchem , South Holland, Netherlands

Type: n/a

Category: Customer Service & Support

Requirements: English
Company: Damen Shipyards
Region: Gorinchem , South Holland

locationsGorinchemtime typeFull timeposted onPosted 30+ Days Agojob requisition idJR0008976

We offer you an Ocean of Possibilities. Join our family.

Were everything ship. Are you?

Do you want to work with an international team of can-do people that are developing new and innovative ways to support customers and push for a more sustainable maritime industry?
If you answered yes to this question, then you may be a good fit for Damen Services. We are hiring to fill the job vacancy for Regional Service Manager for Portugal and Spain, based on our office in the Netherlands or locally in Spain (remote).

Damen Services
Damen Services is a team of 300 very dedicated, creative, entrepreneurial, and motivated maritime professionals who support their clients and each other. We interact directly with Damen customers around the world, helping to find solutions for challenging situations.

The role

Are you a good fit for the Regional Service Manager position at Damen Services? Now or in the near future? As a Regional Service Manager, you are, within your region, responsible for all service activities of Damen Services. You, as Regional Services Manager, will be part of the Service Europe team, managing strategic accounts in Spain and Portugal, and will make sure that we meet the needs of our customers by offering and executing excellent services. As Regional Service manager you will closely cooperate with the Sales department and contribute to the sale of vessels by delivering an outstanding service performance.

Responsibilities

• Innovate: Function as one single point of contact for the customers.
• Specify: Hold consultations with the (potential) clients about the technical, functional and other specifications of the possible assignment.
• Collaborate: Manage complex relations with both internal and external stakeholders.
• Estimate: Gather market information on the assigned region to prepare and implement a business plan.
• Monitor: Monitor project progress and timely identification of deviations from specifications and contract.

Skills & experience

Were looking for pioneers who dare to innovate and take ownership. Our future Regional Service Manager should come prepared with the following:

• A bachelors degree, Marof, Shipbuilding or Mechanical Engineering;
• Or a bachelors degree in business administration combined with relevant experience in a technical environment;
• At least 5 years of experience in handling complex accounts;
• Business knowledge for combining technical, logistical, and commercial aspects of assignments.

You are:

• Pragmatic, persuasive with a solid personality, fitting within a dynamic organization with a hands-on culture;
• Result-oriented with initiative and management skills;
• Mastery of English and (preferably) Spanish;
• Communicating effectively with team members, stakeholders and clients;
• Decisive and at the same time flexible in your approach and works methodically;
• Able to influence, put things into perspective and also knows how to have the patience that is sometimes needed to achieve results;
• Well able to manage expectations.

What we offer

The opportunity to develop yourself in this position. We are a growing organization where Services is the driving force. Entrepreneurship is in our DNA, and that''s why we continue to grow and innovate and offer plenty of opportunities. All you have to do is grab them.

• Personal guidance, freedom, varied work and a work environment where your opinion counts;
• An excellent benefits package tailored to your experience and education level;
• An International work environment;
• Various growth and development opportunities;
• Open, informal, no-nonsense culture with short communication lines;
• An active social environment in terms of business culture, events & sports.

Get on board!

If you feel you share our values and passion, then wed like to see what youre made of. Who knows maybe were made for each other?

Apply with your resume and a motivation letter.

#LI-AV1

Recruiter:

Ankie van Hees

Email:

ankie.van.hees@damen.com

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