Requirements: English
Company: Black Pen Recruitment
Region: Rome , Lazio
Our clients, the Microsoft Business Solutions team, is a Microsoft Gold Partner and a leader in Microsoft software implementations for medium to large organizations. They help their clients stay up-to-date with the digital world by implementing Microsoft Dynamics 365 (D365) ERP and Customer Engagement (CE) software.Role OverviewThe Dynamics CRM Senior Consultant is a key member of KPMG''s customer delivery team for Microsoft Dynamics 365 solutions. The Senior Consultant will be involved in business process analysis, solution design, and will configure and customize Dynamics CRM solutions, working with both onshore and offshore teams. The role may require business travel.Work DetailsType: HybridSalary: Base Benefits (Paid in Euros)Relocation: VISA & Relocation Package IncludedRequirementsUniversity degree in computing or businessStrong knowledge of Microsoft D365 CE across various industriesAt least 8 years of hands-on experience with D365 CE configuration, workflows, dashboards, forms, views, and report developmentKnowledge of all D365 modules: Sales, Marketing, Customer Service, Field ServicesExperience with Power Platform (Power Apps, Power Automate, Power BI)Understanding of Dataverse and data model developmentExperience with Microsoft Dynamics CRM industry templates and add-onsProven track record of successful implementations in large clients across different verticalsAbility to understand and incorporate client needs into solutionsExperience in software delivery consultancy rolesFamiliarity with waterfall, agile, and DevOps methodologiesBusiness requirement analysis skillsAbility to see the bigger picture and suggest solutionsExperience supporting presales activities is a plusProject documentation skills, especially for offshore work packagesKnowledge of business process mapping and documentationResponsibilitiesLead technical and functional analysis, design, development, testing, and support of D365 CE applicationsCreate demos and proof of concept solutions for client presentationsDevelop industry templates and solutions within D365Exceed customer expectations in knowledge, skills, and behaviorSupport practice and business development activitiesEnsure timely completion of internal processes and trainingPerform additional duties as assignedRepresent the Microsoft Business Solutions team professionallyFollow client information security policiesPerform project-related responsibilities including team and client interactionsIndividual SkillsManage workshops, meetings, and requirement sessions with clientsVerify and gather customer requirements, provide estimatesParticipate in design, architecture, and documentationEstablish quality guidelines and thresholdsSupport decision-making and risk managementManage bugs/issues during testing phasesAssign tasks, review work, and guide team membersConduct daily standups and retrospectivesCoordinate with clients and teams, provide guidance and feedbackSupport DevOps setup, CI/CD pipelines, and release managementRepresent the team in management reviewsCompany OverviewOur client values long-term growth, offering training, development, mobility, and community activities. They provide a comprehensive rewards package, including competitive salary, allowances, certifications, insurance, and relocation support. They encourage you to be yourself, contribute, and act as a role model.Join their talented team and make a significant impact. They look forward to meeting you and supporting your growth.Key SkillsJunit, Customer Service, Freelancing, Industrial Safety, ACCA, ArbitrationAdditional DetailsEmployment Type: Full TimeExperience: 8+ yearsVacancy: 1#J-18808-Ljbffr