Requirements: English
Company: JD.COM
Region: south holland, netherlands , South Holland
Position Overview:The Category Operations Head is a senior leadership role responsible foroverseeing the end to end operational strategy and execution for thecategory. This individual will lead a team of Operations Managers Associates, driving excellence in inventory ma nagement, supply chainoptimization, and cross functional collaboration. The role demands astrategic thinker with strong analytical acumen, leadership experience, andthe ability to align operational processes with business objectives in a fastpaced envi ronment.Key Responsibilities: 1. Strategic Category Operations Leadership: Oversee the order-to-cash cycle, including contract management, product setup, promotion execution, payments, and funding processes. Develop and refine operational frameworks to enhance efficiency, scalability, and cost-effectiveness. 2. Inventory Demand Strategy: Set strategies for demand forecasting, inventory optimization, and replenishment to ensure in-stock excellence across channels. Drive Sales Operations Planning (SOP) processes, aligning inventory levels with sales targets and market trends. 3. Supplier Logistics Governance: Manage relationships with suppliers, logistics partners, and warehouse teams to ensure seamless inbound/outbound operations. Resolve systemic bottlenecks and implement preventive measures for timely product delivery. 4. Purchase Order Inventory Oversight: Lead the design of purchase order management systems to balance inventory health (minimize stockouts, reduce overstock). Analyze inventory turnover, aging, and excess trends to guide data-driven decision-making. 5. Cross-Functional Collaboration: Partner with Category Leaders, Finance, Sales, and Tech teams to align operational plans with business goals. Champion process improvements and automation initiatives to streamline workflows.6. System Tool Optimization: Drive automation by overseeing implementation and utilization of inventory management systems, BI tools, and data models to enhance visibility and forecasting accuracy. 7. Team Leadership Development: Manage and mentor a team of Operations Managers, fostering a culture of accountability, innovation, and continuous improvement. Define KPIs, conduct performance reviews, and identify talent development opportunities. 8. Problem-Solving Scalability: Proactively address operational risks and inefficiencies in resource-constrained environments. Design scalable processes to support business growth and market expansion. What Were Looking For: 1. Experience: 7+ years in operations, supply chain, or inventory management, with 3+ years in a leadership role managing managers. Proven track record in scaling operations in high-growth or startup environments. Expertise in end-to-end supply chain processes (procurement, warehousing, logistics). 2. Skills Competencies: Strategic Leadership: Ability to set vision, lead teams, and influence stakeholders.Advanced Analytics: Proficiency in Python, SQL, BI tools (Tableau, Power BI), and inventory modeling. Operational Agility: Comfort with ambiguity and rapid change; adept at prioritizing competing demands. Collaborative Mindset: Strong cross-functional partnership skills, particularly with senior leadership. Financial Acumen: Experience managing budgets, cost optimization, and PL impact.3. Qualifications: Bachelors/Masters degree in Supply Chain, Data Analytics, Business, or related fields. MBA preferred. Certifications in Lean Six Sigma, APICS/CPIM, or SOP are a plus. Fluency in ERP systems (e.g., SAP, Oracle) and advanced Excel/data modeling.