Requirements: English
Company: myGwork
Region: Piera , Catalonia
This job is with Mars, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Job Description:We at Mars Petcare believe in making a better world for pets and we want to do this through transforming our relationships with Pet Owners through delivering excellent products,servicesand personalized experiences with our brands. The Digital Products, Platforms amp; Services team is a newly formed team sits within Growth, Digital amp; Platforms (GDP) global function andis responsible fordesigning, developing amp; rolling outstate-of-the-artdigital products across brands, regions amp; divisions globally and help our brands accelerate organic growth.We areseekinga talented and experienced Tech Lead to join our team. The ideal candidate willbe responsible forleading technical initiatives, providing guidance and mentorship to a team of engineers, andleading the product engineering direction of our Consumer Care digital product.You will collaborate closely with cross-functional teams to define technical requirements, architect scalable solutions, and ensure alignment with businessobjectivesand best practices.You willcollaborate with otherleads,data engineers, architectsto develop scalable, reliable, and secureconsumer care digitalproduct.You will collaborate closely with cross-functional teams toidentifyand deliver cross-cutting use casescentered around care, partner with and leverage consumer data available through our suite of digital products including CRM, Marketing Data Hub,CDPand such. You will partner closely with eachproduct#39;s ProductOwner and theTechProductLead, Data Analyst and Data Integration Leadwith a focus onassisting with cross-brand, cross-division and cross-product data analysisof the productsfortimely product developmentand alsothe rollout of these products to our global Mars Petcare brands and divisions. Specifically, you will be accountable to drivedata engineering architecture, insights and data driven decision makingbetween GDPs SSO (Single-Sign-On) product comprised of Consent management, Identity and single-sign-on experience for our consumers (Pet Parents and Pet Owners), CDP (Customer Data Platform), CRM (Customer Relationship Management), DAM (Digital Asset Management) and CMS (Content Management System and the frontend experience). You will also connect with brand and divisionaldata stewardsto ensure therequirementsarewell understood, aligned and drive towardsa comprehensive analysis,scopingand product development of our productsfor each brand and division across different countries and regions.MUST HAVEStrong domainexpertisewithlarge scale Customer Care software like Salesforce Service Cloud, Genesys, Zendesk etc.Proven experience leading large scale Customer Care deployments globallyStrong technicalexpertisein software engineering principles, design patterns, and best practices.Hands-on experience with cloud-based data platforms and servicesideally on AzureCloud.Strong understanding of database technologies (e.G., relational databases, NoSQL databases, data warehouses).Excellent leadership, communication, and collaboration skills, with the ability to influence and drive change across organizational boundaries.Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.Experience with Agile methodologies and DevOps practices isrequiredStrong attention to detail and ability to manage multiple projects simultaneously while meeting deadlinesPassion for innovation, continuous learning, and driving business growth through data-driven decision-making.Relevant certificationsdata architecture, data management certificationsare a plusNICE TO HAVEExperienceworking with global multi-brand company.Awareness of data privacy regulations and a commitment to ensuring compliance in data-related activities.What can you expect from Mars?Work with diverse and talented Associates, all guided by the Five Principles.Join a purpose driven company, where we#39;re striving to build the world we want tomorrow, today.Best-in-class learning and development support from day one, including access to our in-house Mars University.An industry competitive salary and benefits package, including company bonus.#TBDDTMars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.