Concerns Advisor (fix-term)

Budapest , Budapest, Hungary

Type: n/a

Category: IT & Internet & Media

Requirements: English
Company: BP Energy
Region: Budapest , Budapest

Entity:

Strategy, Sustainability & Ventures

Job Family Group:

Ethics & Compliance Group

Job Description:

As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, were home to a range of brands across many areas of our industry.Were investing in todays energy system and helping build out tomorrows.So while were still in oil and gas, over the next decade well become a different kind of energy company. Were decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too working across our industry to improve peoples lives.

It''s an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), youll be fully connected into the world of bp. Youll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. Theres a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, were with you.

The purpose of the Workforce Concerns Program (WCP) and the BI (Business Integrity) Function is to ensure that concerns raised by the workforce are handled appropriately, consistently and investigated (when needed) in a timely and effective manner by trained investigators. The WCP and BI work closely with E&C and subject matter experts from partner functions to ensure that concerns are resolved, and lessons are learned and shared where applicable.

The WCP team is accountable for effectively and efficiently managing all cases captured in the Case Management System (CMS). This includes enquiries and concerns raised through the employee concerns helpline (OpenTalk) and matters escalated to Ethics & Compliance Liaisons (ECLs) who are accountable in each business to manage this process. The WCP team actively promotes timely handling and resolution of these concerns and has a shared responsibility with the BI investigation team for building and maintaining relationships with ECLs to ensure quality and compliance with related policies.

Join our WCP Team and advance your career as a

CONCERNS ADVISOR (FIX-TERM)

In this role You will:

• Management of the concerns and enquiries raised by the employees by applying active case management processes and procedures efficiently and effectively as required by BP policies and the Code of Conduct, working closely with other colleagues in the WCP team.
• Management of an assigned portfolio of businesses and functions, the evaluation of new submissions entered through the OpenTalk system and performance of an initial case triage. This triage is undertaken to determine the most appropriate way to manage a concern. The triage conversation may involve other SMEs and may result in referring the case to the relevant BI Investigation team, or to the ECL to resolve either by local investigation or by undertaking other management action.
• Management and oversight of interactions and communications with the CIs to ensure responsiveness. Oversight and maintenance of records in CMS to ensure conformance to the requirements of the Management of Concerns and Investigations policy.
• Building and maintaining effective relationships with functional partners such as E&C Advisors, P&C, S&OR and BP Legal and advising on case management processes. Provision of support to the BI Investigation teams in overseeing local investigations, as requested.
• Monitoring case cycle times to drive timely resolution of concerns and bringing up to management if needed. Review of outcomes of local concerns management for consistency, rigor and tracking any remedial actions, including process improvements and, where appropriate, disciplinary outcomes.
• Development of a strong network across their assigned businesses and functions to provide effective liaison for the management of concerns and responses to enquiries.

What You will need to be successful:

• Formal qualifications constituting university degrees, examination certificates that confirm a level of educational attainment or licenses in management, consultation, psychology or similar fields.
• Approxim

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