Requirements: English
Company: BISSELL Homecare, Inc.
Region: Amsterdam , North Holland
We are looking for a hands-on, proactive training Intern to support our Shopper Trade Marketing team with product training including face-to-face and digital training approach. This is a unique opportunity to develop your training skills in an international environment. At BISSSELL you can make a difference and craft your career by showing responsibility and ownership for your own projects. You will be part of the commercial triangle, working closely between marketing and sales.
The internship is designed to start on 1st July 2025, for a minimum period of 6 months with the possibility of an extension. You must be an enrolled student, so the internship is part of your studies or Bachelor/Master thesis project.
BISSELL is a family-owned company based in the US with an international office located in Amsterdam. As one of the global leaders in floor care appliances we are passionate about helping people effectively and easily clean their home so they can put down the vacuum and enjoy life with their families to the fullest.
IN THIS INTERNSHIP, YOULL HAVE THE OPPORTUNITY TO
Training Content and Materials:
- Design and develop of training materials, including presentations, handouts, demo videos, and other supporting training materials.
- Develop demo scripts, plan and lead demo video shoots in coordination with the Subject Matter Expert (Product marketing team), edit, and finalize the videos
- Coordinate with translation vendors for training content translation, including training module content and video subtitles.
- Distribute translated content to various reviewers, follow up, and finalize translations. Update the training modules and videos as necessary.
- Manage purchase orders and invoices for translation services.
Face-to-Face (F2F) Training / Demo Event Preparation and Delivery:
- Collaborate with shopper trade managers and internal stakeholders to identify training and demo requirements including demo products and materials for shipping.
- Support the coordination and logistics of training and demo sessions, including scheduling, communication, and participant management.
- Act as a co-trainer during the F2F and virtual product training sessions
Training Reporting and Administration:
- Maintain training records and track participant attendance and feedback.
- Create monthly and quarterly reports
- Maintain the training library with updated materials, including demo scripts, demo guides, product demo videos, and SCORM files.
- Analyze and take action toward training feedback results and exam results for continuous improvement of the training development.
- Assist in establishing, documenting, and refining work processes with the goal of improving efficiency.
- Administer the LMS (Absorb) by registering new users, publishing eLearning modules and maintaining training completion records.
WHAT YOU WILL LEARN
- Practical Application of Instructional Design and Andragogy (adult learning): Acquire hands-on experience in training design and development. Apply the Kirkpatrick model to evaluate and measure the effectiveness of training programs.
- Technical Skills: Develop expertise in video editing software (Veed.io) and training materials design (Canva). Learn to leverage ChatGPT and AI technologies to enhance work efficiency.
- International Exposure: Work in a fun, diverse, multicultural environment alongside colleagues from various nationalities and disciplines.
- Influence and Impact: Contribute to a small, dynamic team in a scale-up environment, where your ideas and inputs can shape the business.
- Process Optimization: Propose, create, and implement new processes to improve efficiency, increase output speed, and ensure high-quality results.
- Global Collaboration: Gain experience working with internal marketing and sales teams, as well as distributor and retail partners across multiple markets, including Europe, META, and Australia.
WHAT WE REQUIRE
- Availability of 32-40 hours weekly for a minimum period of 6 months, ideally longer.
- Registered as a Bachelor or Master HBO/university student, preferably in educational science, learning and development, instructional design, or related field, proof of enrollment is required.
- Excellent verbal and written communication skills in English (another European language is a plus).
- Proficient in Microsoft Office (Outlook, Excel, PowerPoint); familiarity with Excel dashboards and pivot tables.
- Strong eye for design; experience in graphic design and UI/UX is a plus.
- Experience with video editing tools, design tools, and AI tools for content creation (preferably Veed.io, Canva, and ChatGPT).
- Ability to break down complex information into d