Requirements: English
Company: Etro
Region: lazio, italia , Lazio
Get AI-powered advice on this job and more exclusive features.For our Boutique in Roma, we are looking for a passionate Client Advisor.She/he will have to provide customers with high-quality service by meeting their needs and expectations, as well as spreading the philosophy and culture of the Brand.Key Responsibilities:Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating excellent knowledge of the products, as well as of Etro''s history and heritage.Assist customers accordingly with Etro''s selling ceremony.Discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products.Ensure the achievement of the store goals, enhancing and developing the business.Build and strengthen relationships with customers by developing CRM strategies.Establish good group dynamics through efficient communication.Contribute to managing the visual display of the products in accordance with Etro''s visual guidelines.Help ensure the replenishment of products and physical inventory of merchandise.Follow company grooming standards, according to Etro''s policies.Key Requirements:Deep passion for fashion and luxury.Experience in a similar role within fashion retail companies.Ability to drive and exceed individual and store results, with excellent commercial awareness and customer attitude.Ability to adapt to different customers.Team-playing attitude.Ability to work in a dynamic environment.Fluent in English; another language is a plus.Seniority levelAssociateEmployment typeFull-timeJob functionCustomer Service and SalesIndustriesLuxury Goods & JewelryReferrals increase your chances of interviewing at Etro by 2x.Set job alerts for other roles:Junior Client Advisor Employee Health & BenefitsMcQueen Client Advisor (Chinese or Arabic speaker)Junior Consultant Governance, Risk & Compliance - Financial ServicesSales Strategy Consultant Fintech SolutionsFinancial Sector Commercial ConsultantCustomer Onboarding Manager, Mid-Market | French speaker#J-18808-Ljbffr