Requirements: English
Company: LHH
Region: Neuchtel , Neuchtel
Our client is a recognizeable worldwide brand
RESPONSIBILITIES - Identify user needs in collaboration with local teams and the UX Manager, conduct user studies, and produce data-driven analyses.
- Support the Business Owners in creating User Stories and adopt a consumer-centric strategy.
- Prioritize projects and improvements to achieve e-commerce objectives.
- Work with the Technical Leader to define project specifications and ensure adherence to timelines, scope, budget, and development quality.
- Oversee testing and coordinate with the QA Manager and the business owners.
- Support the Head of E-Commerce in animating the international network, share the roadmap and project progress, and facilitate regular exchanges and best-practice sharing with other brands in the group.
- Train local e-commerce managers, share best practices, and promote Agile methodologies.
- Plan the deployment of new features, and monitor and optimize popular payment methods in collaboration with e-commerce managers and the payment method lead.
- Define requirements and priorities based on data, analyze the impact of newly implemented features, and set up fraud detection use cases with stakeholders.
- Continuously monitor e-commerce trends.
PROFILE - Degree in Computer Science, Digital Marketing, Project Management, or a related field, with 3-5 years of experience
- Proficiency in Agile (SCRUM) project management
- Strong technical problem-solving skills
- Knowledge of UX and UI, with a user-focused approach
- Data-driven mindset and strong analytical skills
- Team player, rigorous, organized, and flexible
- Significant experience with Salesforce Commerce Cloud, preferably in an international e-commerce setting
- Proven ability to manage a feature backlog using an advanced ticketing tool (e.g., Jira)
- Solid experience in implementing payment methods and fraud management tools
- In-depth knowledge of UX and UI, with a strong focus on user needs