Requirements: English
Company: HSBC Service Delivery
Region: Krakw , Lesser Poland Voivodeship
support and rewards that will take you further.
HSBC Digital Business Services (DBS) is an integrated global group of over 3500 technologists and commercial thinkers, working across our offices in London, India, China, Hong Kong, the US, Canada, Poland and Mexico. We build digital solutions that will impact the lives of over 41 million customers worldwide.
This has driven the need for us to undertake a strategic review of our current Target Operating Model and Organisational Leadership Structure. The creation of the Mobile as a Platform Sub value Stream will drive joint delivery of business outcomes through deep partnership between Business, Markets, Technology and Digital. About Project
We are transforming our digital capabilities, driving innovation, delivering products in ever shortening cycles and helping to drive the continuous improvement of our processes, tooling and engineering practices. The Mobile team governs mobile engineering lifecycle activities providing standards, alignment, management oversight and resource allocation to fulfil roadmaps, guard highest levels of quality and operate on top of the best-in-class platform.
Form virtual release teams from the wider engineering community to ensure the right skillset mix for the release and provide over-arching management support for the team on weekends/evenings as required.
Drive continuous risk assessment of release activity to ensure safety and reliability of platform services throughout.
Feed our continuous improvement backlog by establishing a data driven methodology for measuringrelease risk, cadence, failure rates, and inefficiency thereby identifying improvement opportunities. Ability to coordinate across multiple teams to ensure release plans are completed safely, in time, and on schedule as well as exhibit strong verbal and written communication skills in driving appropriate and timely stakeholder management.
Release management experience with Mobile applications (both Android and iOS).
Release management experience in a cloud services environment (AWS preferred) nice to have.
Demonstrate a high level of motivation, be detailed oriented, quick to learn, and the ability to execute with high quality and minimal supervision as well as experience using service management, service monitoring, knowledge management, communication and workflow tools e.g. Jira Service Desk.
Experience working in a DevOps environment and sound knowledge of ITIL, Agile and DevOps including experience of Incident Management, Problem.
The ideal candidate will have a deep understanding of at least one of the areas of Service Management, (service recovery, incident and problem management, change and release management, service transition), combined with an understanding of DevOps.
Private medical care
Life insurance e Flexible working hours
One-time reimbursement of home office set-up e Free parking (up to 800 PLN).