We are looking for a proactive and detail-oriented IT Assistant to join our Warsaw office, with frequent travel to our Berlin office (once a week in the Berlin office). As part of a global IT team, you will not only support the Warsaw and Berlin offices but also remotely assist users in other countries, ensuring smooth IT operations across multiple locations. You will play a key role in IT procurement, hardware repairs, onboarding/offboarding employees, training users, and providing end-user support. You will also be responsible for maintaining IT documentation, managing user accounts and distribution lists, and ensuring smooth IT operations across the company.
Meet your Manager
In this role, You will be managed by our IT Manager,Khadija Ndiaye, who joined ClientEarth in 2022 and is based in Brussels. Khadija brings over 15 years of IT experience across multiple sectors, which has given her a solid and diverse background.
We are looking for a proactive and detail-oriented IT Assistant to join our Warsaw office, with frequent travel to our Berlin office (once a week in the Berlin office). As part of a global IT team, you will not only support the Warsaw and Berlin offices but also remotely assist users in other countries, ensuring smooth IT operations across multiple locations. You will play a key role in IT procurement, hardware repairs, onboarding/offboarding employees, training users, and providing end-user support. You will also be responsible for maintaining IT documentation, managing user accounts and distribution lists, and ensuring smooth IT operations across the company.
Meet your Manager
In this role, You will be managed by our IT Manager,Khadija Ndiaye, who joined ClientEarth in 2022 and is based in Brussels. Khadija brings over 15 years of IT experience across multiple sectors, which has given her a solid and diverse background.
,[End-User Support: Provide technical assistance to employees, troubleshoot hardware, software, and network issues, and ensure minimal downtime., Hardware Repairs & Maintenance: Diagnose and resolve issues with laptops, AV system, and peripherals., Onboarding & Offboarding: Set up IT access for new employees and ensure smooth IT transitions when employees leave., Troubleshooting: Quickly identify and resolve IT issues, ensuring a high level of user satisfaction.] Requirements: Troubleshooting skills, User support Additionally: Private healthcare, International projects, Free coffee, Bike parking, Free beverages, Modern office.