Requirements: English, German
Company: FIS Technology Services (Poland) Sp. z o.o.
Region: Poznan , Greater Poland Voivodeship
- Working in an international company, alongside international colleagues.
- Being a part of an innovative and entrepreneurial environment of a growing department and team.
- Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories).
- Development opportunities by using the company''s on-line training database and LinkedIn Learning.
- Participation in projects and training sessions focused on both soft skills (communication, presentation, conducting meetings) and technical skills (Excel, knowledge of capital markets, English language).
- Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees).
- Opportunity to get involved in social projects and local initiatives.
- Language courses.
About the team:
The Client Delivery Group Client Services in Frankfurt is responsible for the customer service of customers from Germany and Austria for one of the largest asset managers globally.
Every day, our teams innovate in the financial world. We work together to work smarter and make a difference at the same time. We focus on diversity and inclusion and give everyone on the team a voice. And we celebrate our success together. If you want to make a difference in the fintech industry, we would like to know from you: Are you FIS?
- Languages: Fluent German (at least C1) and good communication skills in written and spoken English
- experience in finance or customer service (nice to have)
- high degree of accuracy, quality and service orientation
- Independent and team-oriented work to achieve set deadlines
- Good organizational skills and high resilience without losing focus on the customer
We are currently looking for an experienced Financial Services Account Associate Specialist with German to support the Client Services team for our location in Poznan.
- Working in an international company, alongside international colleagues.
- Being a part of an innovative and entrepreneurial environment of a growing department and team.
- Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories).
- Development opportunities by using the company''s on-line training database and LinkedIn Learning.
- Participation in projects and training sessions focused on both soft skills (communication, presentation, conducting meetings) and technical skills (Excel, knowledge of capital markets, English language).
- Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees).
- Opportunity to get involved in social projects and local initiatives.
- Language courses.
About the team:
The Client Delivery Group Client Services in Frankfurt is responsible for the customer service of customers from Germany and Austria for one of the largest asset managers globally.
Every day, our teams innovate in the financial world. We work together to work smarter and make a difference at the same time. We focus on diversity and inclusion and give everyone on the team a voice. And we celebrate our success together. If you want to make a difference in the fintech industry, we would like to know from you: Are you FIS?
,[The telephone and written answers from everyday to complex inquiries of our customers and consultants. , Responding to our customers'' problems and finding solutions., Compliance with quality standards, possible control function., Verification of customer orders and, if necessary, corresponding post-processing., Escalation of difficult issues and complaint management., Participation in projects to implement the company''s goals and improve certain processes.] Requirements: Degree Additionally: Private health insurance, Group life insurance, Language courses, Lunch card, Private healthcare, International projects, Home office, Free coffee, Gym, Bike parking, Free snacks, Free beverages, Modern office, Free parking, No dress code, Free breakfast.