Requirements: English
Company: Pluxee
Region: Issy-les-Moulineaux , le-de-France
Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants. Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet. &##128640; Your next challenge The Digital Workplace Engineer plays a critical role in driving innovation, operational efficiency, and end-user satisfaction across the organizations workplace environment. This position requires a leader with the technical expertise, strategic vision, and executional capability to deliver world-class digital workplace solutions. The role is vital in ensuring seamless collaboration, productivity enhancement, and the highest security standards for our multi-regional teams. Key Responsibilities: Implementation & Continuous Improvement : Spearhead the deployment, maintenance, and continuous improvement of workplace software and hardware solutions. Collaboration Across Teams : Work with global, regional, and local teams to align operational capabilities with overarching corporate strategies. End-User Resource Optimization : Architect and optimize end-user resources (hardware, software, and access), with a focus on auditing, cost efficiency, and regulatory compliance. Microsoft Productivity Tools : Oversee the deployment, configuration, and lifecycle management of Microsoft productivity tools, including Office 365 services. Asset Management & Automation : Drive operational excellence in end-user asset management through automation, rigorous security, and auditing practices. Technical Issue Resolution : Rapidly diagnose and resolve technical issues within Microsoft Workplace applications, ensuring minimal downtime and maximum efficiency. Performance Monitoring & Reporting : Monitor performance metrics, provide actionable insights through advanced reporting, and implement optimization initiatives. Training Program Development : Develop and execute impactful training programs to empower employees in advanced workplace tool usage. Emerging Technologies Evaluation : Evaluate emerging technologies and integrate transformative solutions to enhance organizational productivity. Vendor Relationship Management : Strategically manage vendor relationships, negotiate contracts, and ensure the delivery of premium services. Documentation & Process Standardization : Standardize and refine documentation of workplace processes at the regional level, contributing to global operational frameworks. Workplace Strategy Implementation : Guide countries in implementing workplace strategies, co-developing tailored solutions aligned with organizational standards. ITIL Process Leadership : Champion ITIL processes across service management activities and enforce adherence to key performance indicators (KPIs) to maintain service excellence. &##127775; Youre a match ~+5 years of experience in workplace engineering , managing complex, multi-regional environments, and delivering impactful solutions. ~ Strong expertise in Microsoft 365 administration, including Exchange Online, SharePoint, Teams, OneDrive, and Power Automate . ~ Hands-on experience in endpoint management, with required expertise in Microsoft Intune ; Tanium knowledge is a plus. ~ Proficiency in ITSM workflows and ServiceNow , with experience handling incident, problem, and change management . ~ Advanced troubleshooting skills for Microsoft workplace applications , with experience in designing efficient deployment and support strategies. ~ Solid understanding of Windows OS, patch management, endpoint security, and compliance policies . ~ Experience automating workplace processes using PowerShell and Power Automate . ~ Proven ability to design, implement, and manage scalable, secure, and user-friendly end-user solutions . ~ Familiarity with ITIL v4 best practices and experience in change management processes . ~ Ability to manage priorities in a dynamic, fast-paced environment while collaborating with global teams. ~ Strong communication and interpersonal skills , with the ability to engage with stakeholders at all levels. ~ Fluency in English and French; additional languages are a plus. &##128205; Your location Issy-les-Moulineaux (92) Happy at work 1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experience