Requirements: English
Company: Uber
Region: Lisboa, Portugal
Our Operations teams are the heart and soul of Uber. These are the teams that take our global product and localize it to an assigned market, while creating sound economic opportunities for drivers, and making transportation simples, more reliable and more accessible for our riders. We are in the midst of incredible growth, which requires hard work. We are looking for individuals who are passionate about what they do and ready to roll up their sleeves to grow their city.The Operations Coordinator role is a unique opportunity to have a direct impact on your city through the growth and optimization of the driver population on Ubers platform.This is a critical role as it directly correlates to continually improving the rider experience through greater driver availability, while minimizing costs and streamlining processes associated with the supply side of our business. This data-driven role calls for a rare combination of analytical thinking and interpersonal ability to maintain relationships with a very valuable part of our business; our driver partners.This person will work with data to monitor driver behavior and ensure efficiency through asset utilization, product improvement and supply-chain management. This role is ultimately responsible for making sure we have drivers on the road, where we need them, and when we need them, at all times.What you''ll do: Ensure full compliance or all partners, drivers and vehicles on the Uber platform.Analytics. Utilize driver data to understand driver behavior and areas for improvement in our driver communication, sign-up and incentive programs.Develop & Optimize Processes.Take big picture ideas and break them into actionable steps with bold timelines for completion.Product Improvement. Pro-actively search for bugs or new features which could improve a seamless driver and rider experience.Partner Relations. Manage driver relationships, identify and take on problem areas for drivers, and negotiate with businesses for partner rewards.Hustle. Take ownership of Uber''s growth in Portugal and do whatever it takes to get the job doneWhat you''ll need: Bachelor''s degree in Economics, Engineering, Law or similar field.1-3 years of Consulting, Accounting, or Banking background with previous experience using data to drive business decisions.Excellent excel skills, SQL skills preferred.Demonstrated leadership of leading initiatives and projects at your organization.Ability to create, implement and improve scalable operational processes.Startup (all-hands-on-deck) approach.Perks: Employees are given Uber credits every month.Fantastic opportunity to grow with the team; shape the strategic direction of your city.The rare opportunity to change the world such that everyone around you is using the product you built.Were not just another social web app, were moving real people and assets and reinventing transportation and logistics globally.roach.