Requirements: English
Company: HotelJobs.co.za
Region: Gauteng, frica do Sul
**MUST HAVES**:The candidate must have between 2-3 years Inbound experienceAn in-depth knowledge of Tourplan or a similar booking systemKnowledge of Southern Africa and Botswana is a mustAn in-depth geographical, logstical and product knowledge of South, Southern or East AfricaKEY O UTPUTSCreative and out of the box planning and designing of leisure FIT tailor-made itinerariesfor lodges/camps in combination with some 3rd party productManaging the reservations process including handling of bookings from quote to finalising,including invoicing and travel documentsProactive designing of itinerary ensuring routing and product knowledge is applied to providing the operator with best itinerary for their guestsConstant, consistent interaction and clear communication with colleagues, agents, operators guests and suppliersUpholding the values of The Lodge; Care of the people, Care of land and Care of the wildlifeKNOWLEDGE REQUIREDGood understanding of delivering excellent service to agents/guestsA willingness and aptitude to learnSKILLS REQUIREDCommunication skills and an excellent command of the English language (spoken and written)Time & desk management including working in an orderly focused mannerThe ability to work under pressure and show initiativeUnderstanding of the travel industry - inbound Tour Operating specifically would be preferableAttention to detailElaborating in writing explanations or descriptionsExceptionally client/guest focusedMust be computer literate and have an in-depth knowledge of Word and ExcelCalm and professional manner of servicing agents/guests- An independent, curious and can do it nature