Requirements: German native, English fluent
Company: portugal.xpatjobs.com
Salary: 14,000 to 16,790
Region: Lisbon
You want to be part of a multicultural team in a company which works alongside well-known brands?You want to relocate to the beautiful capital of Portugal Lisbon?Then this could be the perfect opportunity for you to have your experience of a lifetime!Skills, qualifications and interests you need to succeed in this role:Supporting clients activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands byAnswering incoming queries from customersIdentifying issues and provide solutionsEnsuring high level of customer satisfactionRecording data in the CRM systemProviding ad-hoc support Being a team player and participate in the success of the team and projectSkills, qualifications and interests you need to succeed in this role:A native level of German and at least a B2 level of EnglishKnowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalismBeing a real team player and committed to your workExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Lisbon for an international career and life experienceHaving a valid Portuguese work permit (required). Whats in it for you?Long-term opportunityWorking hours in rotative shifts depending of the projectA package in line with the market: 1000 gross / month x 14 months + up to 100 / month performance bonus + meal vouchers of 7.23 / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)If you live outside Portugal: reimbursement (up to 400) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay)Opportunity to be part of a challenging and fast paced environmentPossibility to collaborate with some of the biggest brands in the industryA multicultural and international environmentFully paid training, professional development and career evolution The Company.Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the worlds most progressive brands.Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.