Requirements: English
Company: Bigblue
Region: Guadalajara , Castile-La Mancha
Bigblue is the fulfillment solution of customer-centric brands.
Hundreds of brands leverage our warehouse network to scale operations effortlessly and build a delivery experience that boosts sales In a world where Amazon is increasingly dominating e-commerce, together with companies like Stripe and Shopify, were on a mission to help independent brands fight back
The role represents a critical function within the Bigblue Fulfillment team to deliver an exceptional experience to our merchants in Spain. It is a unique opportunity to have a meaningful impact on our customers and to get a 360 view on the e-commerce supply chain.
About the role
Location: Madrid and a warehouse in Guadalajara, Spain
Missions
Bigblue is looking for an experienced and results-driven Warehouse Manager to manage our Spanish warehouse.
- The role represents a critical function within the Bigblue Fulfillment team to deliver an exceptional experience to our merchants.
- Own KPIs that drive a world-class merchant experience
- Ensure compliance guidelines are met
- Consistently hold warehouse partners to strict SLA expectations
- Provide reports of performance and action plans when needed
- Contribute to process and systems development
- Identify issues and provide plans to improve operations
- Recommend and implement methods and procedures to enhance performance
- Track learnings and best practices to contribute to our Standard Operating Procedures
- Monitor warehouse transformation projects (e.g. mecanization)
- Act as Bigblue onsite operations manager
- Serve as an escalation point both internally and externally
- Build strong relationships with all warehouse stakeholders
- Provide warehouse expertise to Growth and Customer Success team
- Track & analyze warehouse costs. Suggest ways to reduce costs
Requirements
- Ability to travel onsite (driving license)
- Strong computer literacy skills - including usage of Google Sheets/Excel.
- 3+ year of experience in supply chain, fulfillment, e-commerce or 3PL management
- Outstanding analytical skills
- Doer-mentality
- Problem-solver
- Exceptional written and verbal communication skills in Spanish and English
Benefits
- Learn a LOT in many different fields (product, logistics, data, etc.)
- Work with the most promising European D2C brands and have a real influence on their overall strategy
- Grow and build the Warehouse manager role & missions
- Founders-led company
- MacBooks are our standard, but were happy to get you whatever equipment helps you get your job done
- We offer competitive compensation packages, along with meaningful equity