Requirements: English
Company: Cytek Biosciences
Region: The Hague , South Holland
We're looking for self-motivated individuals to join our dedicated team of Service Engineers in Amsterdam to provide the highest level of client service! The Field Service Engineer will be responsible for visiting customer sites to install, troubleshoot, and maintain Cytek instruments and equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Installation, troubleshooting, maintenance, upgrading and repair of flow cytometers and Cytek products with proficiency in a timely manner. Professionally managing technical needs of customers while delivering service excellence. Managing the daily schedule to ensure appropriate priority is placed upon urgent customer needs, while setting customer expectations for issues of less urgency. Professionally communicating technical information to them via telephone technical support, service visit scheduling, product problem information gathering, fault isolation, corrective action, and site visit closure with high quality and efficiency. Completing all business related transactions to include Field Service Reports, Instrument Qualification Reports, Parts Return Tags, etc. Managing personal service spare parts inventory to ensure accuracy on a regular basis. Demonstrating the ability to quickly learn new technologies and develop skills in troubleshooting intra-connected complex systems. Bachelor's degree in Engineering, Life Sciences, and/or other technical degree, military training or experience ~2-years experience troubleshooting and repairing Life Science equipment and/or integrated systems (software, optics, fluidics, electronics, etc.)~ Work experience with the repair or service of electrical or mechanical equipment is highly preferred. ~ Professional level English and fluency in Dutch is a must other European languages preferred. ~ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a full-time position, with evening and weekend work required as job duties demand Individual should be able to travel on commercial airlines, train, rental/leased car to fulfill job duties Our teams are on a mission to advance cancer and cell biology research using a powerful cell analysis technique called full spectrum flow cytometry. We are committed to providing powerful solutions that enable scientists to obtain deep biological insights rapidly and efficiently through high quality, high parametric datasets. Inclusion and diversity are core values at Cytek, and we place a high value on the unique perspectives and ideas that they foster. The Cytek team represents many diverse cultures, backgrounds and viewpoints. Cytek solutions are used in many of the worlds most renowned pharmaceutical, academic and research institutions. Expand your possibilities professionally and personally, and join our team as we satisfy long unmet needs in fields of research and medical discovery! All the information collected is needed to consider your application for a job at Cytek Biosciences. If you want to know more about how we will process your information as part of our recruitment process check our Please note that our Applicant Privacy Policy is not supported for viewing on mobile devices. Alternatively, you can contact us directly to request a copy of the Applicant Privacy Policy before proceeding with your application.