Requirements: English, German
Company: Dexcom
Join Our Team as a Product Support RepresentativeDexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Founded 25 years ago with a vision to revolutionize diabetes management, we are now expanding our mission to empower individuals to take control of their health through personalized, actionable insights. Our goal is to become a leading consumer health technology company by developing innovative biosensing-technology experiences that address serious health conditions.Note: This position requires relocation to Lithuania.About the TeamJoin our Product Support team and be at the forefront of supporting Dexcom users. As a Product Support Representative, you will serve as the primary contact for Dexcom patients, providing assistance in both English and German.Your ResponsibilitiesInteract with Dexcom patients via incoming calls and online communication channels in English and German.Provide technical support and instructions for Dexcom CGM system users.Build relationships with patients by guiding them on effective product usage.Track personal achievements through KPIs to enhance your skills.Adapt quickly to a fast-paced, dynamic environment.Participate in additional projects for professional growth.What Makes You SuccessfulFluent in both English and German.1+ years of relevant customer or technical support experience.Customer-focused, empathetic, and enjoy interacting with patients.Excellent verbal and written communication skills in both languages.Strong problem-solving skills, both independently and in collaboration.Experience supporting mobile apps (iOS and Android) and cloud-based systems.Proficient in MS Office and MS Windows.Accountable and able to work within a multinational team.What Youll GetAccess to life-changing CGM technology.Comprehensive benefits package.Global growth opportunities.Career development through in-house programs and tuition reimbursement.Work in an innovative organization committed to employees, customers, and communities.Travel Required: 0-5%Experience and EducationTypically requires 2-4 years of related experience and a High School diploma or equivalent.Imagine a workplace where your ideas are valued, your growth is supported, and your efforts contribute to our success. Join us to make a difference and have fun doing it!Monthly base salary ranges from 1,33 to 1,33 gross. Final offer depends on qualifications, competencies, and experience.#J-18808-Ljbffr