Requirements: English
Company: WhatJobs
Region: Brussels , Brussels
About Record Credits
Record Credits is the market leader in the Belgian credit brokerage market and focuses on private individuals. It operates in Belgium and, as a subsidiary of ING Belgium, Record Credits can rely on a stable financial basis.
Record Credits offers its customers a full range of home and consumer loans. Record Credits works with an extensive network of independent credit brokers and garages. They all guarantee a cordial and personal service.
We excel in tailor-made financial products, which allows us to build a long-term trust relationship with our customers.
The company is a subsidiary of ING Belgium and employs over 100 people. The company has shown consistent growth year after year.
Head Office: Brussels, Marnixlaan 24.
About the Head of Credit Decisions and Credit Risk function
As Head of Credit Decisions and Credit Risk, youll manage a team of about 35 people. You are part of the Management Team of Record Credits and report directly to the CEO.
Key Challenges of the function
- You contribute to define the strategy and vision of Record Credits, in particular the development of Record Credits Growth Plan in order to take the company to a higher level in terms of performance.
- In collaboration with the Operational Manager Credit Decisions, you improve the overall speed of credit production and upgrade the efficiency of the whole credit approval process end to end, with a special attention to straight through processing, without compromising on quality and credit risk awareness.
- You lead the whole change management process, from identifying solutions for faster and more efficient and automated decision-making to making sure people adopt the new ways of working in order to achieve the expected results.
- You make sure the necessary expertise and competences are present in the team to effectively work along the adapted processes and deliver faster decisions in a more efficient way. You instill a continuous improvement mindset in the team.
- You ensure that your entire team, and in particular your direct reports, get the necessary tools, coaching, and training in order to be fully future-proof, with a special attention to people management skills.
- You take on sponsorship for your Business Managers Credit Risk regarding credit related projects, acceptance policies, and related processes & procedures, to ensure that we stay within credit risk appetite statements and to keep NPL-portfolio under control.
- You represent the management team of Record Credits towards INGs Credit Risk Management department and defend our specific Credit Risk characteristics and Risk-reward DNA.
- You ensure senior level contact and represent the first line of defense towards regulators and stakeholders, also in case of internal audits or onsite inspections.
- You liaise with our Sales Department and with our broker network.
- You chair various Credit Decision Committees and take an active role in the Portfolio Monitoring Committee.
Required Experiences
Must-have
- Strong expertise in credit analysis (mortgage is a must, consumer is nice to have).
- Exposure to broader risk topics (modelling, regulatory reporting, portfolio management).
- Extensive experience (co-)making credit decisions (ideally mortgage and consumer loans).
- Team leadership experience, managing managers.
- Experience in managing stakeholders (senior level).
- Experience dealing with transformation, process improvement, implementation of new tools, new organizational structure
- Fluency in NL/FR/ENG: many employees/brokers do not speak English.
Assets/Nice to have
- Experience with other risk related functions: compliance, legal, operations, commercial,
- Experience working within a B2B2C environment, with brokers ideally.
- Experience in a subsidiary of a larger group with some functions done at group level.
- Member of a Management Team, and as such collectively responsible for strategy definition and P&L.
Competences
- Strong risk competence: ability to make good credit risk decisions, to continuously improve risk assessing processes for faster decisions while maintaining the quality of the decisions. Ability to ensure a continuous feedback loop to improve decisions.
- Result orientation and business acumen: drive to make good decisions fast, and ability to find the right balance between risk management and the need to be in the market (i.e. deliver profitable -volume).
- Ability to deal with ambiguity: need to be business-min