Requirements: English
Company: Bvlgari
Region: Rome , Lazio
BVLGARI, the magnificent Italian jeweller, is a global and diversified luxury brand featuring exceptional quality, innovative style together with an impeccable service. Since 1884, we have been setting the pace for Italian style in jewellery, watches, accessories, fragrances and leather goods.
In such a dynamic and motivating context, we are offering an exceptional opportunity to kick-off your professional career growth.
We are looking for a student to join our Retail Excellence & Sales Training team as intern (curricular), within the Worldwide Sales Training Department based in Rome.
The Intern will support the team in the following main activities:
- Support in the data analysis and periodical (bi-monthly) e-learning completion report shared at a WW Level + spot analysis with focus on punctual training programs
- Support in the creation of custom report on Learning Platforms and spot analysis to boost specific countries performances
- Monitor and keep clean Learning Platform users database, being the point of contact with Local Trainers, HR and IT teams
- Support local training team to update the training dashboard, as well report and insights on a quarterly basis (set placeholders, follow up, data check)
- Support the organization of all the digital live training sessions cross-categories (sending invitation, sharing and supporting in the prework activities, tracking and monitoring the participants, upload of all materials in our share folder, managing zoom breakout-rooms, zoom chat)
- Support in the creation of digital content and formats using authoring tools like Articulate Rise and Canva and assist the team with content upload and usability tests
- Ongoing update of the team calendar with Train The Trainer session, Trainers e-academy, selling sessions ensuring there is no overlapping among events and, when possible, accomplish markets specific requests.
- Support training team in create presentations, guidelines, feedback questionnaires, survey to be sent to local training community and consolidate replies (to questionnaires/surveys)
Qualifications / Professional Capabilities:
- Recent graduate or currently enrolled in a degree program, eligible for a curricular internship
- Excellent knowledge of MS Office suite (especially PowerPoint and Excel) a plus familiarity with ZOOM / Teams platformsUse of tools like Canva, Articulate Rise and GEN AI
- Fluency in Italian and English
Competencies:
- Data analysis
- Planning and Organization
- Adaptability
- Distinctive relational and communication skills
Strong customer focus
- Curiosity & Proactivity, able to think out of the box
Drive for results