Requirements: English
Company: JD.COM
Region: Paris , le-de-France
We are seeking a capable and entrepreneurial Head of Last Mile France to lead the setup, development, and management of last mile delivery operations across the country.
Key Responsibilities:
- Design and implement last mile delivery strategies tailored to the French market.
- Establish and optimize nationwide parcel delivery operations, either through in-house teams or strategic partners.
- Define KPIs for cost, speed, service quality, and customer satisfaction.
- Recruit and manage local delivery teams and/or partners.
- Collaborate with cross-functional teams across warehouse, tech, customer service, and e-commerce business units.
- Ensure compliance with local transportation, labor, and safety regulations.
- Drive continuous improvement in last-mile delivery performance and user experience.
Qualifications:
- 7+ years of experience in logistics, transportation, or last-mile delivery operations in France.
- Proven leadership in building or managing parcel delivery networks.
- Strong familiarity with the last-mile ecosystem, regulatory environment, and customer expectations in France.
- Experience in leading logistics or parcel delivery companies is preferred.
- Hands-on, execution-oriented, and entrepreneurial mindset.
- Fluent in French and English.