Requirements: English
Company: Rails
Region: Amsterdam , North Holland
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of womens and mens apparel. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals. Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved Ensure store atmosphere upholds the image of the brand Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums) Follow through on customer journey as required to ensure a content client In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development Team Leadership: In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization Support a positive work environment with teams and throughout store network including cross functional partners Support performance management initiatives with store teams Attend and participate at store meetings as required by the business Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards Support inventory functions as set out by Store Management including receipts, reconciliations and transfers Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary Must be able to speak Dutch At least 1+ years of experience in a retail apparel environment preferred Fashion enthusiasts and retail experience within womens and mens apparel preferred Familiar with key retail performance indicators Comfortable and savvy with computer technology, including PC and iOS devices