Requirements: English
Company: Milano Cortina 2026
Region: Milan , Lombardy
Take the chance to work for the organization responsible for delivering one of the biggest and most prestigious events in the sports field!Feel the Olympic and Paralympic energy by joining us at Fondazione Milano Cortina 2026 and leave your mark in sports history!About Us:We are the Organizing Committee for the Olympic and Paralympic Winter Games of 2026, responsible for organizing, promoting, and communicating the sporting and cultural events related to the next Winter Games. Our core values include respect, determination, legacy, engagement, and sustainability.Milano Cortina 2026 will be the first large-scale Olympics in history, featuring 13 Olympic venues, 21 provincial capitals, over 2,300 municipalities, and spanning an area of 22,000 square km. Established in 2019, our committee operates in compliance with the Host City Contract signed by the IOC, Milano and Cortina cities, and CONI, with support from regional and national partners.Position:We are seeking a Ticketing Operations Cluster Coordinator for the Val di Fiemme area. This role supports the Ticketing Operations Manager in defining, preparing, and executing the Games-time Operations plan, including setting up Ticket and Resolution offices across mountain venues in the cluster.Key Responsibilities:Collaboration & Communication: Develop strong communication channels with the Ticketing Operations Core Team, venue teams, and stakeholders to ensure effective ticketing operations pre-Games and during the Games.Protocol Implementation: Develop and enforce ticketing policies, protocols, and contingency plans to ensure high-quality operations.Operational Tracking: Monitor venue-specific ticketing needs, ensuring alignment with the operational plan.Local Liaison: Act as a key contact within the cluster, supporting commercial, marketing, and ticket sales teams.Logistics & Budget Control: Manage logistics, venue setup, and operational activities, ensuring they are on time, within budget, and meet standards.Games-Time Operations Oversight: Oversee ticketing during the Games, providing operational support and resolving issues.Requirements:Proven experience in a major sports ticketing operations management role.Residency or willingness to relocate to the venue cluster area.Proficiency with stadia-based Ticketing Systems, including e-tickets, mobile apps, seating management, and IT Access Control.Experience in team leadership, staff organization, training, and management.Ability to build relationships with local authorities, venue owners, and sports clubs.Diligence, adaptability, flexibility, and diplomatic skills; ability to work under pressure.Bachelors degree in operations management, marketing, sports business, or related fields.Fluent in Italian and English; additional languages are a plus.Other Information:Fondazione Milano Cortina 2026 is committed to building an inclusive and diverse working environment, promoting equal opportunities and integration for persons with disabilities.#J-18808-Ljbffr