Requirements: English
Company: BCIC Swiss
Region: Luterbach , Soleure
IT SUPPORT SPECIALIST
Location: Luterbach, Switzerland
Type: Part-Time
Hours: (10-20) Hours Per week
Responsibilities:
- Provide first/second level contact and problem resolution for customer issues.
- Collaborate with third-party vendors to resolve complex AV issues.
- Install, upgrade, support, and troubleshoot Windows and Mac OS systems.
- Maintain ticket updates and ensure timely communication on issue resolution.
- Support and troubleshoot printers, computer hardware, and desktop applications.
- Perform preventative maintenance on IT equipment.
- Diagnose network connectivity and hardware/software issues.
- Broad experience with Networks, Servers, AV, Smart Devices, and Telecoms.
- Flexibility to work in a dispatch-based role.
Minimum Requirements:
- 20-hour weekly work permit in Switzerland.
- Solid understanding of computer systems and IT/computer knowledge.
Salary: Negotiable
Company Details: BCIC Swiss GmBH, Lattichstrasse 6, 6340 Baar
Contact: Shomi Kayser Nishat, Talent Acquisition Specialist
Email: nishat.kayser@bcic-swiss.com
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