Requirements: English
Company: Richemont
Region: Florence , Tuscany
YOUR MISSIONAs a dedicated member of the Florence team, the Client Advisor is the key role in achieving the boutiques objectives and targets with a high level of autonomy.As the service to the Customers is at the heart of this role, ensuring a high level of listening abilities, Maison and product knowledge is vital to achieve an unforgettable brand experience for the clients and increase the sales.HOW WILL YOU MAKE AN IMPACT?You will actively uphold operational excellence in mastering the Panerai Selling CeremonyYou will demonstrate a strong sales mindset and identify business growth opportunitiesYou will ensure a tailor-made Client and prospects follow-up and maintain high quality service to your client portfolioYou will support after-sales clients with helpful solutions in accordance with Maison proceduresYou will become a brand ambassador and build a network of high potential clientsHOW WILL YOU EXPERIENCE SUCCESSWith your empathy and natural curiosity, you will offer an unforgettable client experience and build a loyal client relationshipWith your strong experience in sales and passion for watches, you will be able to reach the sales target and contribute to the team objectivesWith your innovative ideas and never-ending creativity, you will contribute to pushing the boundaries and developing memorable events and client activationWith your digital skills, you will be a key player in implementing digital strategy and leveraging digital tools in dedicated marketUsing your excellent structural and organisational skills, you will manage the boutiques operations following the procedures and policies.HOW DO WE KEEP YOU SMILING?You will be part of a dynamic Maison where your skills and talents will be recognizedYou will share with us the same values such as enriching communities, care attitude, continuous improvement, efficient accountabilityYou will work in a multicultural team and develop international experienceYou will navigate with us on our sustainability journeyYou will develop and take your career at the next level with potential opportunities within Maison and the Richemont Group1st Stage After your application has been selected, our recruitment team will reach out to you to conduct an introductory call2nd Stage Interview with the Boutique Manager3rd Stage Interview with the HR Manager and Brand Manager#J-18808-Ljbffr