Requirements: English
Company: IronArch Technology
Region: Fully , Wallis
Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative solutions and world class services to Federal Government clients.
Our employees have voted us as a ''Best Place to Work'' 8 times and we are an INC 5000 recipient for being one of the fastest growing businesses in the United States.
Our Values: People First, Servant Leadership, Deliver and Inspire Excellence, Do the right thing!
What Youll Do
IronArch is seeking a Desktop Engineer to join our team. The Army Corps of Engineers Revolutionary Information Technology Services (RITS) program provides modern, secure, enterprise-wide IT support services to approximately 37,000 USACE customers across both Continental United States (CONUS) and Outside the Continental United States (OCONUS).
As a Level 3 Field Operations Team member, you will provide comprehensive support for enterprise Windows computing systems, ensuring the overall health and availability of end-user systems. This is a 100% remote position.
Responsibilities will include:
- Analyze, diagnose and resolve complex desktop end user problems and suggest corrective solutions.
- Develop and maintain software tools and custom scripts, using PowerShell and Visual Basic, to automate repetitive tasks.
- Analyze root cause problems and execute corrective action.
- Coordinate with computer specialists to resolve technical problems.
- Review and test deployment updates through System Center Configuration Manager.
- Ensure compliance with all security and operational policies and procedures.
- Document configurations, and processes and procedures for maintenance and support of Windows 10 devices for key stakeholders, as well as implementation teams.
Requirements
- Bachelor''s degree from an accredited college in a related discipline, or equivalent experience/combined education, with 2 years of professional experience.
- Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment.
- Secret Clearance required prior to start.
- Experience in designing, creating, testing and maintaining internal Windows Client Imaging infrastructure.
- Experience in Active Directory Group/Users/Computers Organizational Units
- Experience in Group Policy/DISA STIG for Windows OS.
- Advanced experience with scripting tools such as PowerShell, Visual Basic etc.
- Knowledge and experience with administering Active Directory.
- Knowledge and experience working with WMI.
- Strong knowledge of desktop monitoring and troubleshooting toolsets.
- Experience troubleshooting and enhancing desktop security and configuration management through Group Policy Objects (GPO), in-depth experience with Active Directory and GPOs/GPPs as well as the ability to create custom policies.
- Ability to troubleshoot complex problems involving multiple technologies and develop solutions.
- Ability to troubleshoot and resolve hardware, peripheral, software, network, and other client-side related problems.
- Proficiency with Microsoft Windows, and Microsoft 365.
- Ability to communicate technical issues in terms understood by both technical and non-technical end-users.
- Ability to interface with all functions and at all levels within the organization and with external customers.
Why IronArch Technology?
- Awarded Best Place to Work 8 times!
- Competitive compensation and market-leading bonus opportunities
- Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch. For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses
- Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time
- 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting
- 20 days of PTO accumulated per calendar year
- 11 paid holidays
- Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves
- Sabbatical programs
- Company-paid short- and long-term disability
- Company-paid life insurance
- Voluntary life, accidental and indemnity income replacement benefits
- Matching donation program and annual philanthropic activities
- And more!
Apply today