Requirements: English
Company: Kampaay
Region: Varese , Lombardia
About us: At Kampaay, were redefining how corporateevents are planned and executed. Our innovative platform empowersbusinesses to independently manage everyday eventslike teamlunches and team building activitiesthrough a smart, user-friendlycatalog of services. For more complex and large-scale events, ourteam of experts steps in to guide customers from planning toexecution. The result? Seamless, fast, and centralized eventmanagement that scales with your business. We''re a fast-growingstartup (growing 2x YoY) operating in Italy and Sweden, backed bytop-tier investors and featured in Forbes as one of Europes mostpromising event tech companies. Discover more about us The RoleWere looking for an Enterprise Key Account Manager to join ourSales team. In this role, youll manage part of the Kampaaycustomers portfolio, being the point of reference for our clientswith the main objective of managing their business needs and to betheir consultant for the event requests supported by our Operationsteam. Thanks to your deep knowledge of the event world you will bethe best consultant for our customers being able to plan togetherwith them their yearly event calendar, guarantee quality andeffectiveness using our innovative platform. Location This is ahybrid role: the reference office is in Milan, but we would love tosee your face around our office corridor as often as possible What Youll Do as an Enterprise Key Account Manager Be anExpert on managing your own customer portfolio in order to expandKampaay customers spending. And so: - You will have to managecustomer relationships and work closely with them in order toimplement their spending budget; - You will lead the platformonboarding process (up to 100+ users per company) and the firstapproach with new customers in order to build long-termrelationships; - You will manage and implement the activitiesincluded in the customer contract to consolidate the partnershipwith the client and become their key point for everythingconcerning the event (following One partner approach); - As aconsequence of the above, you will be responsible for the expansionof the accounts you manage in order to improve their spending yearover year; - You will be in charge of each clients walletreporting and forecasting with the aim of monitoring its trend andpredict future performance; - You will manage customer contractrenewals; - You will gather feedbacks on our service and platformto continue their improvement; - You will collaborate with ourClients Key Operations accounts on every event delivery aspects,expansion strategies and customer caring; What Were Looking For- at least 8-10 years of experience as Account/Event Manager, KeyAccount Manager in event industry, agency or similar; - solidexperience in managing Key Accounts at commercial level meaning:keeping customer relationship, being the reference point for clientsupport; - talent for taking care of your clients; - greatknowledge of how an event works in terms of complexity, suppliersneeds and budget setting, in order to be a consultant for theclients; - passionate about digital innovation solutions and eagerto use it to boost the event world; - profound applicationexperience on digital solution making, and always seeking to learnmore on whats new on innovation; - Italian mother tongue andfluent in English (B2+) You have such experience in the businessworld that you have all we are looking for as soft skills in youreveryday schedule, and dont require explanationsso you definitelyshould be a superman/woman What Youll Get You got it: helpingyou succeed is our #1 priority. We have put together several perksto make your life easier and more will be added as Kampaay growsfurther - Competitive salary package; - Flexible hybrid workingpolicy and a casual and relaxed office environment to let you feelcomfortable; - An inclusive environment with a real focus on parity(almost 50% of our team members are women); - Career tracks thatcan match all expectations: we believe in our Kampaayers and wewant them to progress on their journey at Kampaay. - Weeklyseasonal fruit in the office and everyday coffee and tea in thekitchen; - Company Laptop, monitor & phone: flexibility tocreate your set-up (PC, Monitor, Keyboard, Mouse, etc.); -Integrated Health Assistance: Program to cover expenses regardinghealthcare needs. Visit www.fondest.it and ask us for thecredentials; - Health & wellness perks (WellHub account,UnoBravo sessions, FunnyFin support); - Daily meal vouchers(8/day); - A team-first culture that values transparency,collaboration, and ownership > https://www.kampaay.com/about-us- Regular team events, offsites, and aperitivos Why Join Us? AtKampaay, we believe in creating space for people to thrive. Whetheryou want to deepen your sales skills, drive impactful projects, orhelp scale a fast-growing company - this is the place for y