Requirements: English
Company: JR Italy
Region: Lecce , Apulia
Social network you want to login/join with:(Senior) Customer Success Manager Italy, Leccecol-narrow-leftClient:Location:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:3147576622643675136337152Job Views:2Posted:26.05.2025Expiry Date:10.07.2025col-wideJob Description:Your missionYou are responsible for our Italian customers and take care of all communicationYou are introducing innovative payment processes for car dealer groups and other industriesYou are responsible for the training of operational managers (remotely/on-site) for our product usageYou identify possible stumbling blocks in the onboarding project and eliminate them in coordination with customers and colleagues from other areasYou are in charge of upgrading our solution for existing clientsThrough your proximity to the customer, you help to continuously improve our product and processesYour profileYou have at least 5 years of experience in digital (multi) project management, ideally with proof of your own successful projectsA structured and clean way of working, even in stressful situations: you are used to keeping several balls in the airClear and confident communication at C-level, even in tense environmentsWillingness to travel to our customersYou are native or bilingual in Italian, confident in business English, and eager to work in a fast-paced environmentExperience in the automotive or software environment is a plus but not mandatoryWhy us?The opportunity to be part of one of the most exciting FinTech scale-up stories in EuropeExtensive training and development opportunities to enhance your skills and growAn open and transparent corporate culture where your ideas are valuedPossibility of remote workMonthly team events focused on team spirit and funAbout UsWe, Aufinity, are a Cologne-based FinTech scale-up and pioneer in digital payment solutions for the automotive sector. Since 2018, with bezahl.de, the first all-in-one platform for digital payment management in automotive trade, we optimize internal payment processes, saving time and costs for our customers. We enable car dealership groups to offer fully digital payment processes with various methods, including specialized large-sum payments.#J-18808-Ljbffr