Requirements: English
Company: brabers
Customer Service, Senior HR Specialist Fully Remote Role - ZZP allowed Full Time assignment - 6 months contract initially Language required: Dutch English Responsible for supporting the operational teams to ensure they are skilled and knowledgeable in meeting our clients deadlines, whilst also working with Management to provide the best service to our clients by delivering their functional and technical expertise support a selection of clients Provide daily functional support to the teams, to support the successful delivery of payrolls Ensure and Sign Off System Maintenance Testing Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate Working with Operational Management, Transformation and Products to implement automation, innovation and any continuous improvement programs Support Year End, support Management with the resolution of client escalations, along with lessons learnt Lead the design, implementation, and continuous improvement of core HR processes (e.g., recruitment, onboarding, performance management, employee lifecycle). Collaborate with HRBPs to align HR processes with business needs and drive consistency across functions and geographies. Act as the go-to expert for assigned HR processes, ensuring documentation, compliance, and communication are up to date. Partner with HRIS and other stakeholders to ensure systems support efficient and user-friendly HR processes. Strong knowledge of the various inputs and outputs such as third-party interfaces, timekeeping, tax filing/compliance, benefits and other key areas that integrate with payroll Education and Training ~ BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education experience ~3-4 years relevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environment ~ Expert knowledge on payroll processes, practices and associated legislation Workday, SAP, or PeopleSoft knowledge preferred Payroll certifications