Requirements: English
Company: JR Italy
Region: Vercelli , Piedmont
(Senior) Customer Success Manager Italy, Vercelli Job Details Client: Not specified Location: Vercelli, Italy Job Category: Other EU work permit required: Yes Job Reference: 3147576622643675136337169 Job Views: 2 Posted: 26.05.2025 Expiry Date: 10.07.2025 Job Description Your mission You are responsible for our Italian customers and handle all communication. You will introduce innovative payment processes for car dealer groups and other industries. You will train operational managers (remotely/on-site) on product usage. You will identify potential issues in onboarding projects and resolve them in collaboration with customers and colleagues. You will upgrade solutions for existing clients. You will help improve our products and processes through close customer contact. Your profile At least 5 years of experience in digital project management, with proven successful projects. Structured, organized work style, capable of managing multiple tasks in stressful situations. Confident communication at C-level, even under pressure. Willingness to travel within Italy. Native or bilingual in Italian, proficient in business English, and eager to work in a fast-paced environment. Experience in automotive or software sectors is a plus but not mandatory. Why us? Join a leading FinTech scale-up in Europe. Benefit from extensive training and development opportunities. Work in an open, transparent culture where ideas are valued. Possibility to work from home. Enjoy monthly team events focusing on team spirit and fun. About Us Aufinity, based in Cologne, is a pioneering FinTech scale-up in digital payment solutions for the automotive industry. Since 2018, we''ve developed bezahl.de, an all-in-one platform for digital payment management, helping automotive dealerships streamline payments and offer fully digital solutions, including for large sums.#J-18808-Ljbffr