Requirements: English
Company: Metagenics
Region: Charleroi , Wallonia
About Metagenics: At Metagenics, we are dedicated to providing effective nutritional products and solutions for healthcare professionals to help people live healthier, happier lives. Our global values of Authenticity, Diversity & Inclusion, Respect, Health & Happiness, and a focus on customers and employees have shaped our culture and the Metagenics way of life.
About the Role: Are you an analytical, strategic thinker with a passion for forging partnerships and creating exceptional online shopping experiences? We are looking for an E-commerce Partnerships Manager to join our dynamic team. In this role, you will have the opportunity to develop and implement strategic marketing initiatives, working closely with key partners such as e-tailers and para pharmacies, fostering mutually beneficial relationships and strengthening Metagenics'' online presence.
What Youll Do: As the E-commerce Partnerships Manager, you will be responsible for developing and executing marketing strategies for e-tailers and para-pharmacies. You will enhance the end-to-end online shopping experience, ensure brand consistency, and maximize customer acquisition and retention by optimizing partnerships.
Responsibilities:
E-tailer & Para Pharmacy Management
- Develop and maintain relationships with key e-tailer & para-pharmacy marketing account partners, such as Farmaline or Redpharma.
- Ensure brand consistency and messaging alignment across all platforms.
- Oversee the creation and optimization of product listings, ensuring accurate and compelling product descriptions, visual assets (ACES), and other relevant content to drive conversions while adhering to platform-specific requirements.
- Monitor and manage customer reviews and ratings to maintain a positive brand image and address any issues promptly.
E-commerce Strategy and Planning
- Develop and implement a comprehensive online e-tailer strategy.
- Build strong relationships with key e-tailer and para-pharmacy partners to optimize performance and ensure the fulfillment of partnership agreements.
- Identify new online opportunities for revenue growth, customer acquisition, and market expansion in the e-tail and para-pharmacy space.
Customer Experience Optimization
- Enhance the end-to-end customer journey across multiple (sales) channels, ensuring seamless navigation and shopping experiences.
- Collect and address customer feedback, ensuring excellent service on both the company website and third-party platforms.
Price Monitoring, Competitive Analysis & Promotional Campaigns
- Continuously monitor pricing from both e-tailers and competitors to ensure the Metagenics pricing strategy remains competitive.
- Provide regular reports on price comparisons and propose adjustments as needed.
- Develop and implement tailored brand initiatives to increase brand awareness, sales volume, and revenue through third-party e-tailers and para-pharmacies, including pricing optimization, promotional campaigns, and product placement strategies.
Performance Analysis and Reporting
- Track and analyze key performance metrics for third-party e-commerce and para-pharmacy players, providing regular reports and insights to stakeholders.
- Identify areas for improvement and implement optimization strategies to drive continuous growth.
What Youll Need:
- Analytical Skills: Ability to analyze e-commerce and e-tailer performance metrics to drive sales and optimize campaigns.
- Technical Proficiency: Knowledge of e-commerce platforms and analytics tools.
- Relationship Management: Strong skills in managing e-tailer relationships, KAM exposure with e-tailers like Farmaline or Redpharma is a huge plus
- Strategic Thinking: Ability to develop and execute multichannel strategies that align with business goals.
- Adaptability: Agile in adapting to rapid changes and a competitive landscape.
- Language Skills: Proficiency in Dutch, French, and English.
What We Offer:
- Independence and the ability to take initiative
- Opportunities for professional growth
- A competitive salary with a comprehensive benefits package
If youre excited to take on a role where your strategic thinking and relationship management skills will shape the future of online retail, we''d love to hear from you! Apply today and become part of our dynamic team.