Requirements: English
Company: Ocean Network Express
Region: Genoa , Liguria
JOB PURPOSE AND PRIMARY JOB RESPONSIBILITIESEnsure high-quality customer service by delivering targets, objectives, and customer satisfaction. Pro-actively coordinate and manage booking and bill of lading acceptance process. Build strong customer relationships within the Export customer Service disciplines. Be an active participant in the continuous improvement of the department processes and procedures. The position of Customer Care Export Coordinator reports directly to the Team leader within the Customer Service division at ONE Italy. ONE is currently undergoing a digital transformation, and the job responsibilities are likely to evolve alongside these implementations and transformations.REQUIRED SKILLS AND COMPETENCESMinimum of 2-3 years of work experienceStrong customer focusGood communication skillsProblem-solving abilityTeamworkPro-active, enthusiastic, and flexible approachGood command of written and spoken EnglishWHAT WE OFFERMarket-based salaryLunch vouchersInsuranceComplementary fund#J-18808-Ljbffr