Requirements: English
Company: Code Blue Italy
Region: Milan , Lombardy
About the RoleWe are seeking an experienced Cyber Crisis Manager (CSM) to serve as a trusted advisor for our clients in cyber crisis preparedness and response. This high-impact, client-facing role requires a customer-first mindset, strong cybersecurity expertise, and the ability to help organizations recover effectively from cyber crises.Key ResponsibilitiesEstablish, lead, and maintain the business continuity (BCM) and crisis management teams (CMT) for Code Blue Italy.Manage complex cyber emergencies and crises affecting our customers'' OT/IT infrastructure.Collaborate with C-level management to ensure quick recovery and protect client reputation through effective communication.Structure crisis management processes with teams of BCM managers, incident response teams, external/internal communication specialists, and legal advisors to restore normalcy remotely or on-site.Train clients, analyze crisis situations, and raise awareness on crisis prevention.Participate in events, delivering keynotes and presentations.Qualifications & Skills10+ years of experience in customer success, cybersecurity consulting, crisis management, or incident response within a service-based cybersecurity organization.Deep understanding of cyber crisis response planning, incident coordination, forensic investigations, and regulatory compliance.Proven ability to build trust and manage relationships with C-level executives, IT security teams, and risk professionals.Familiarity with cyber breach response, business continuity planning, and resilience strategies.Experience in coordinating crisis response teams, security workshops, and strategic security programs.Strong communication and leadership skills, capable of translating complex threats into actionable strategies and delivering executive reports.Full professional proficiency in Italian and English.Why Join Us?Make a real impact by strengthening organizations'' cyber resilience.Work with industry experts in a dynamic threat landscape.Enjoy flexible, hybrid/remote working options within a collaborative, mission-driven culture.Receive competitive compensation with performance incentives.#J-18808-Ljbffr