Company: Omega CRM, A Merkle Company
Region: Andalusia
Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Salesforce Field Service Developer.
Responsibilities
- Analyze requirements.
- Participate in the technical design of projects.
- Provide effort estimations for projects.
- Work collaboratively with the Omega team and/or the clients team to help achieve project objectives.
- Analyze and optimize application performance.
- Identify potential technical risks in the project and propose alternative solutions.
- Collaborate with technology providers when required by the project.
- Document processes and track system performance metrics.
- Validate and test the technical solution against business requirements.
- Train end users on the developed functionality and proper use of the software applications.
- Implement the latest technological advancements and solutions.
- Ensure compliance with the software quality standards established by Omega''s Technical Management.
- Generate technical documentation for completed projects.
- Actively contribute to the training and development of other team members.
- Collaborate in Omegas community of practice by sharing technical knowledge.
- Identify potential methodological improvements for the technical team.
- Evaluate and recommend products and systems that drive technological innovation.
Knowledge / Experience
- Degree in Computer Engineering or a similar technology-related field.
- At least 3 years of experience as a Salesforce Developer.
- Experience developing solutions on Salesforce Field Service is mandatory.
- Knowledge of development technologies (APEX, Visualforce, LWC, migration tools, SOQL, web services).
- Understanding of both DevOps/Agile (SCRUM) and Waterfall delivery principles, as well as the importance of SDLC (Software Development Life Cycle) and coding methodology principles, is a plus.
- Ability to work independently and take ownership of assigned applications.
- Excellent spoken and written English.
- Any Salesforce certification is a plus.
What do we offer
- Permanent contract.
- Flexible Schedule. We make it easy. Balance your professional and personal life.
- Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
- Home Office.
- Flexible retribution (public transport ticket, Ticket restaurant, ).
- Health insurance.
- OMEGA in action. Our commitment to a better society is not just an intention.
About us
Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.
Client satisfaction is at our core (rating: 4.9/5), and weve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.