Requirements: English
Company: The Pantheon Iconic Rome Hotel, Autograph Collection
Region: Rieti , Lazio
The Pantheon Iconic Rome Hotel, Autograph Collection,one of the most vibrant and dynamic 5 in Rome, is looking for you!Responsibilities We are looking for an Hostess Agent to join ourprestigious Divinity Restaurant located within The Pantheon. Theideal candidate will be the first point of contact for our guests,ensuring a warm, luxurious, and seamless experience from arrival todeparture. He will be tasked with the following duties,responsibilities and assignments: - Greet guests warmly uponarrival, providing a positive first impression of the restaurant. -Manage reservations efficiently, maintaining an organized seatingplan. - Let guests to their tables, providing menus and relevantinformation about the restaurant. - Handle guest inquiries andassist with special requests or concerns promptly and courteously.- Coordinate with the service team to ensure timely seating andguest satisfaction. - Maintain cleanliness and organization of thehost stand and waiting area. - Manage waiting lists during peakhours, providing accurate wait time estimates. - Uphold the highstandards of service and presentation expected at a 5-starestablishment. Skills To successfully fill this role, you shouldmaintain the attitude, behaviors, skills, and values that follow: -Hostess Agent experience in Hotel of same category, preferable inLuxury Marriott Properties. - Passion for delivering exceptionalguest service. - Excellent command of Italian and English.Additional languages will be appreciated. - High school diploma orGED; experience in the guest services, front desk, or relatedprofessional area. - Calm, organized work, strong communication andinterpersonal skills - Proficiency in Microsoft Office programspreferred. - Proficiency in Opera PMS, MGS, MARSHA OperationalSystems required. To apply please send your CV to:careers@pacinigroup.it