Requirements: English
Company: BP Energy
Region: Szeged , Csongrd
Entity: Finance Job Family Group: Business Support Group Job Description: Job Description As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, were home to a range of brands across many areas of our industry.Were investing in todays energy system and helping build out tomorrows.So, while were still in oil and gas, over the next decade well become a different kind of energy company. Were decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too working across our industry to improve peoples lives. It''s an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), youll be fully connected into the world of bp. Youll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. Theres a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, were with you. Join our Digital Solution Team and advance your career as a Data Operations Analyst (Call back) Digital Solutions combines various processes ranging from global transformation delivery, project and programme portfolio management, change management, template, business process management, automation centre of excellence, global data management and others. In this role You will: Work to resolve daily cases allocated in a timely manner, whilst ensuring that all control processes are followed Ensure that all supplier research and searches are completed and clearly documented Execute telephone calls to representatives in a variety of organisations across the globe and at all levels of seniority Ensure that all calls are accurately recorded and that all control checks are completed on the call Complete follow up checks via email and in finance systems and ensure that there is an adequate audit trail to demonstrate that proper due diligence has been applied at all stages of the case Be proactive in resolving any operational issues or delays with the case, liaising with business partners, vendors and internal GBS teams Work as part of the team and collaborate and help others out. Proactively collaborate with the team and stakeholders to ensure operational performance is within the agreed Service Level Agreements Help manage a shared mailbox and tracker Perform other admin related tasks in the call backs space Perform other data operations-related activities as required Participate actively in process improvements on vendors and call back processes including innovations through digitalisation and process improvements What You will need to be successful: Confidence on phone and ability to quickly establish rapport Proficiency in English Fluency in an additional European language especially German, Spanish and/or Polish Ability to effectively communicate across varied audiences; written and oral Excellent team player attitude Good organizational skills with ability to multi-task and prioritize Strong attention to detail and a commitment to excellence in the delivery of work IT skills including Microsoft Office (Excel, PowerPoint, Word) Ability to use competencies acquired to analyse and resolve daily problems Self-motivated and able to see activities through to completion A commercial mindset and the ability to understand the importance of controls Ability to work under pressure At bp, we provide the following environment & benefits to you: Different bonus opportunities based on performance, wide range of cafeteria elements Life & health insurance, medical care package Flexible working schedule: home office up to 3 days / week, based on team agreement Opportunity to build up long term career path and develop your skills with wide range of learning options Family friendly workplace e.g.: Extended parental leave, Mother-baby room Employees wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program Possibility to join our social communities and networks Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment Assets like phone for private usage and company laptop are provided from the first day of employment with other equipment if requested bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC''s annual employer research. Come and join us! Travel Requirement Some travel may be required with this role, this is negotiable Relocation Assistance: Relocation may be negoti