As a Junior/ Mid Customer Service Representative, you will play a vital role in assisting our US-based clients by managing inquiries through ticketing and messaging platforms. You will handle hardware and app-related questions, perform basic troubleshooting, and collaborate with external helpdesks. Working closely with an experienced team, youll ensure smooth customer support operations while gaining hands-on experience in the AI industry. This role offers a stable position with clear responsibilities, afternoon working hours, and an opportunity to grow in a dynamic tech environment.
About us:
We are a profitable Polish startup scaling our products globally. Our innovative car imaging solutions have paved the way for expanding our portfolio into vehicle inspection technology.
With customer-centricity as a core value, we are a trusted and independent partner, delivering competitive advantages and exceptional value to key players in the automotive sectorincluding car auctions, marketplaces, dealerships, OEMs, rental companies, insurance providers, warehouses, and factories; mostly USA and Europe.
Our Polish office is the heart of RD, focusing on cutting-edge imaging and inspection technology. We take pride in our highly interdisciplinary team of creative engineers, covering nearly all aspects of software and hardware development in-house. While we maintain the dynamic spirit of an early-stage startup, we are now a company of 70+ people, with stable revenue and rapidly growing products.
If you wish to be part of an innovative project, join us! The future could be in your hands. If you are interested in unconventional solutions, you are exactly who we are looking for.
See our Vumo Days promotional movie at YouTube!
Interested? Apply now! We waiting for YOU!
Requirements:
Nice to have:
As a Junior/ Mid Customer Service Representative, you will play a vital role in assisting our US-based clients by managing inquiries through ticketing and messaging platforms. You will handle hardware and app-related questions, perform basic troubleshooting, and collaborate with external helpdesks. Working closely with an experienced team, youll ensure smooth customer support operations while gaining hands-on experience in the AI industry. This role offers a stable position with clear responsibilities, afternoon working hours, and an opportunity to grow in a dynamic tech environment.
About us:
We are a profitable Polish startup scaling our products globally. Our innovative car imaging solutions have paved the way for expanding our portfolio into vehicle inspection technology.
With customer-centricity as a core value, we are a trusted and independent partner, delivering competitive advantages and exceptional value to key players in the automotive sectorincluding car auctions, marketplaces, dealerships, OEMs, rental companies, insurance providers, warehouses, and factories; mostly USA and Europe.
Our Polish office is the heart of RD, focusing on cutting-edge imaging and inspection technology. We take pride in our highly interdisciplinary team of creative engineers, covering nearly all aspects of software and hardware development in-house. While we maintain the dynamic spirit of an early-stage startup, we are now a company of 70+ people, with stable revenue and rapidly growing products.
If you wish to be part of an innovative project, join us! The future could be in your hands. If you are interested in unconventional solutions, you are exactly who we are looking for.
See our Vumo Days promotional movie at YouTube!
Interested? Apply now! We waiting for YOU!