Requirements: English
Company: Planet Pharma
Region: Ghent , Flanders
Job Title: Workplace IT Infrastructure Engineer
Location: Ghent, Belgium (onsite)
Type: Contract (6 months initially)
Responsibilities:
This role will be to cover all workplace related topics, including:
- Provide 2nd and 3rd line support for workplace infrastructure including Windows devices, Microsoft 365, endpoint security, and collaboration platforms (e.g. Teams, Zoom).
- Deploy and maintain endpoint management systems for software updates, imaging, and device lifecycle management.
- Troubleshoot and resolve hardware, OS, application, and network issues across office, lab, and manufacturing environments.
- Server maintenance and upgrades
- Co-ordination with external vendors
- DNS registration
- Laptops and iPhones deployment
- Vendor security with external stakeholders
- Project management activities - following up on things like data loss project to co-ordinate
Qualifications:
- Bachelor''s degree in Computer Science, Information Technology, or related field
- Circa 5+ years experience in a similar role, supporting enterprise workplace infrastructure
- Experience working in cloud based environment (AWS and Azure)
- Experience managing a 3rd party vendor and collaborating with them
- Able to work at speed, under pressure and deal with stakeholders from all different backgrounds
- Speak fluent Dutch and French (preferred)