Requirements: German Native Speaker, English advanced
Company: portugal.xpatjobs.com
Region: Lisbon
Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travellers journeys a success!Your responsibilities and impact as a Customer Service Agent in the travel industry will be:Booking management (altering, cancelling or creating new reservations) via phone. email and chatAssisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requestsManaging the reservations back-office (ticket issuing, modification and cancellation of reservations)