Requirements: English
Company: Jimmy Choo
Region: Noventa di Piave , Veneto
Sales Associate
About working for Jimmy Choo:
Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.
Permanent - Full-time, 40 hours per week
What Youll Do:
As a Sales Associate, you will:
Job Description
- Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Selling Ceremony
- Demonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through customer service, attitude, personal grooming, dress code and behaviour
- Developing a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service
- Building, developing and maintaining your own client database ensuring repeat visits and customer loyalty
- Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management
- Playing an active role in replenishing stock according to company procedures and policies
- Maintaining effective stock controls to ensure continued stock supply and ensure stock record accuracy
- Participating and supporting the team in stock takes as and when required
- Attending and participating in all store meetings and training events as required ensuring good communication is maintained
- Participating in, and representing Jimmy Choo during promotional events and activities
- Actively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of the boutique at all times
- Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the boutique performance
- Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targets
- Actively implementing and following our required procedures, standards and policies as outlined in Retail Excellence and as communicated by the Company
- Communicating all potential Health and Safety issues to the Store Manager and complies with Jimmy Choo Safety and Security procedures
- Supporting the Store Manager and Assistant Manager in any back of house and administrative operations as requested
- Demonstrating flexibility by supporting the store management in any other ad-hoc duties as might reasonably be required in the successful running of the boutique
Wed Love to See:
Youll be a dedicated team player who is able to communicate well with colleagues and clients. You will have an understanding of the luxury lifestyle and be prepared to go the extra mile to achieve targets.
Our values - creative, courageous and passionate
Equality, diversity and inclusion
At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal-opportunity employer committed to inclusivity.
Jimmy Choo Perks
- 33 days of holidays
- Products allowance and discount
- Birthday day off
- Private Healthcare
- Exclusive employee sales
If you want to become a part of the Jimmy Choo family, we''d love to hear from you - Apply Today!