Company: Lucas Fox A Dils company
Region: Palma , Balearic Islands
Lucas Fox is renowned for its exceptional portfolio of properties in Spains most sought-after locations. Our skilled, multilingual team sets the standard for excellence, delivering premium services to our clients. With a strong presence across Spain, Andorra, Portugal, and France, Lucas Fox continues to grow as one of the leading real estate agencies in the region.
At Lucas Fox, were entering an exciting new chapter following our majority acquisition by Dils, a leading international real estate group. This acquisition opens doors to unmatched opportunities in Spains luxury real estate market, and now is the perfect time to join us.
Thanks to our growth, we are looking for an Office Manager, who will be the central point of support for the Madrid office, overseeing a wide range of administrative and operational duties. As a key member of our team, youll be responsible for ensuring smooth office operations, supporting leadership and various departments, and managing essential day-to-day activities including supplier coordination, maintenance, office services, and more. Your leadership and organizational skills will be crucial in ensuring the efficient functioning of our business on both a commercial and operational level.
Become a key player in our growth. Join us as we shape the future of luxury real estate!
Main Responsibilities
- Oversee office management duties, including office supply purchasing, equipment maintenance, and managing insurance policies
- Assist the executive team with reporting, preparation of presentations, and sales reviews
- Handle reception duties and provide exceptional client service in a professional, welcoming manner
- Support the HR department with employee onboarding, payroll processing, training coordination, attendance tracking, and managing staff emergencies
- Serve as the main point of contact for external suppliers and clients, ensuring high-level service and professional relationships
- Support overseeing accounting-related tasks, including invoicing, financial management, and budget tracking for the office
- Manage and maintain the archiving process for critical business documentation, such as contracts, legal documents, and property details
- Take ownership of the CRM system (Salesforce), ensuring accurate data management across accounts, properties, and deals, as well as providing general IT support
- Support the commercial and legal teams with tasks related to due diligence, claims, and legal reporting
Requirements
- Experience in an office management role within an international company (minimum 3 years), preferably in a senior or executive support capacity
- Fluency in English and Spanish; additional languages are a plus
- Exceptional customer service skills with a polished telephone manner
- Advanced IT proficiency, including Microsoft Office, CRM systems (Salesforce experience is a plus)
- Proactive, resourceful, and adaptable with a "can-do" attitude, excellent problem-solving abilities, and strong leadership skills
- Highly organized with a keen focus on improving efficiency and optimizing office operations
- Ability to work independently while managing competing priorities and making key decisions with minimal supervision
- Strong interpersonal skills, with the ability to interact professionally with senior leadership, internal teams, external clients, and suppliers
- Comfortable in a fast-paced, dynamic work environment
- Collaborative team player who excels in a diverse and multicultural environment
Why join us?
- Be part of a dynamic, growing company with a vibrant culture and international mindset.
- Full-time permanent contract
- Competitive salary plus attractive variable compensation
- 23 days holiday per year on full-time basis + 2 personal days
- Weekly language classes
- Discounts and incentives for well-known brands of gyms, clothing stores, sports, travel, and much more.
- Extensive initial & ongoing training
- Being part of a constantly growing company & multicultural team, with endless opportunities for career development
- A modern, international & professional working environment.
Apply today to find out more and take the next step in your career!