Requirements: English
Company: Pluxee
Region: Issy-les-Moulineaux , le-de-France
Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal amp; Food, Wellbeing, Lifestyle, Reward amp; Recognition, and Public Benefits.<br><br>Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.<br><br>Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.<h3><b>Position Overview:</b></h3><p>The <b>Digital Workplace Engineer</b> plays a critical role in driving innovation, operational efficiency, and end-user satisfaction across the organizations workplace environment. This position requires a leader with the technical expertise, strategic vision, and executional capability to deliver world-class digital workplace solutions. The role is vital in ensuring seamless collaboration, productivity enhancement, and the highest security standards for our multi-regional teams.</p><h3><b>Key Responsibilities:</b></h3><ul><li><p><b>Implementation amp; Continuous Improvement</b>: Spearhead the deployment, maintenance, and continuous improvement of workplace software and hardware solutions.</p></li><li><p><b>Collaboration Across Teams</b>: Work with global, regional, and local teams to align operational capabilities with overarching corporate strategies.</p></li><li><p><b>End-User Resource Optimization</b>: Architect and optimize end-user resources (hardware, software, and access), with a focus on auditing, cost efficiency, and regulatory compliance.</p></li><li><p><b>Microsoft Productivity Tools</b>: Oversee the deployment, configuration, and lifecycle management of Microsoft productivity tools, including Office 365 services.</p></li><li><p><b>Asset Management amp; Automation</b>: Drive operational excellence in end-user asset management through automation, rigorous security, and auditing practices.</p></li><li><p><b>Technical Issue Resolution</b>: Rapidly diagnose and resolve technical issues within Microsoft Workplace applications, ensuring minimal downtime and maximum efficiency.</p></li><li><p><b>Performance Monitoring amp; Reporting</b>: Monitor performance metrics, provide actionable insights through advanced reporting, and implement optimization initiatives.</p></li><li><p><b>Training Program Development</b>: Develop and execute impactful training programs to empower employees in advanced workplace tool usage.</p></li><li><p><b>Emerging Technologies Evaluation</b>: Evaluate emerging technologies and integrate transformative solutions to enhance organizational productivity.</p></li><li><p><b>Vendor Relationship Management</b>: Strategically manage vendor relationships, negotiate contracts, and ensure the delivery of premium services.</p></li><li><p><b>Documentation amp; Process Standardization</b>: Standardize and refine documentation of workplace processes at the regional level, contributing to global operational frameworks.</p></li><li><p><b>Workplace Strategy Implementation</b>: Guide countries in implementing workplace strategies, co-developing tailored solutions aligned with organizational standards.</p></li><li><p><b>ITIL Process Leadership</b>: Champion ITIL processes across service management activities and enforce adherence to key performance indicators (KPIs) to maintain service excellence.</p></li></ul><h3><b>Core Competencies:</b></h3><ul><li><p><b>Proven Expertise</b>: Minimum of 5 years in workplace engineering, managing complex, multi-regional environments, with a demonstrated success in delivering impactful solutions.</p></li><li><p><b>Technical Mastery</b>: Comprehensive knowledge of Microsoft 365 productivity tools, endpoint management solutions (Intune, Tanium preferred), ITIL v4 frameworks, and scripting for process automation.</p></li><li><p><b>Leadership</b>: Exceptional communication and interpersonal skills, with the ability to influence and ali