Requirements: English
Company: Weekendesk
Region: Catalonia
Hey future intern!
Are you passionate about customer satisfaction, travel, and helping others create unforgettable experiences?
If youre a student or recent graduate eager to dive into a dynamic role, were looking for YOU!
Ready to make every customer journey unforgettable?
Your Role at Weekendesk
As a Sales Project Intern, youll be the trusted advisor for our clients who choose to gift our unique travel experiences. Through phone and email, youll be their go-to source of information, ensuring their reservations go smoothly and they have the time of their lives!
Heres what your day-to-day will look like:
- Providing attentive and personalized assistance to our clients.
- Managing reservations, and addressing client needs and inquiries.
- Upselling and cross-selling our products to enhance the client''s experience.
- Collaborate with the sales team and other departments to enhance the overall customer experience.
- Follow up on customer requests to ensure timely resolution.
- Use call center tools, such as CRM software, to record and manage customer interactions.
Why Weekendesk is Your Perfect Match
At Weekendesk, we believe in Teamwork, Transparency, and Trust. These values drive our unique culture, where your contribution is highly valued, and learning opportunities are abundant.
- Youll gain valuable experience in customer service, sales, and cross-department collaboration.
- Were dedicated to helping you grow, with mentorship and support from our amazing team.
- Join a young, multicultural team that loves working together, with fun after-work eventsand awesome office perks to make your time with us unforgettable.
Does This Sound Like You?
- Student or recent graduate in Communication, Business, Marketing, or related fields.
- Fluent in both French and Spanish (required).
- Excellent verbal and written communication skills.
- People-oriented: Strong communication abilities, flexibility, active listening, and empathy.
- Ability to work well in a team environment and maintain a positive attitude in the face of challenges.
- Basic knowledge of computer tools and software.
- Eager to learn and grow professionally in a fast-paced environment.
Perks & Benefits
6 months internship (starting June 2025).
Full time from Monday to Friday, 10h to 19h + 1 hour lunch.
500/net per month.
Personal Discount of 20% on Weekendesk website.
Referral bonus: Bring in talented friends and earn!
Office is based in center of Barcelona, Spain.
Young and multicultural environment.
Free unlimited coffee, tea & fruits!
Events in the office: Afterworks & Pizza Day.
Annual events: Summer Seminar + Xmas Party!
The Journey to Join Us
- Initial Hello via WhatsApp: Our HR team will reach out to schedule a friendly chat.
- Interview: Dive deep with a member of our hiring team to explore your skills and how youll fit into our company.
- Final Decision: Well evaluate all candidates and send a personalized offer to the one who stands out.
- Onboarding: Once you accept, well ensure youre set up for success from day one, with a full onboarding experience and all the tools you need to thrive.
Ready to Take the Leap?
Apply today and dont forget to visit our website to learn more about us!