Requirements: English
Company: COREcruitment
Region: Bagnes , Wallis
Start: ASAP
Languages: French and English
I am seeking an experienced and dynamicRestaurant General Manager to lead operations at my clientsExclusive members-only club.
This role demands a mature, hands-on professional with exceptional business acumen, deep wine expertise, and a proven ability to cater to VIP clientele.
The ideal candidate will be bilingual inFrench and English, with a strong understanding of the local community and its culture.
Key Responsibilities
Operational Leadership
- Oversee day-to-day operations of the restaurant, ensuring seamless coordination between front-of-house and back-of-house teams.
- Maintain the highest standards of service quality, ambiance, and member satisfaction.
- Act as the "face" of the club, engaging personally with members and VIP guests to ensure their needs are met.
VIP Guest Management
- Deliver personalized experiences for VIP members by understanding their preferences and anticipating their needs.
- Train staff on discretion, professionalism, and courtesy to ensure extraordinary hospitality for high-profile guests.
- Handle complaints or concerns with empathy and efficiency to maintain member loyalty.
Business & Financial Acumen
- Develop and execute budgets, monitor financial performance, and implement strategies to achieve profitability goals.
- Analyze sales trends and operational costs to identify opportunities for revenue growth and cost optimization.
- Collaborate with the marketing team to promote membership programs and dining experiences.
Team Management
- Recruit, train, and mentor a high-performing team that embodies the clubs values.
- Foster a positive work environment through clear communication, constructive feedback, and team-building initiatives.
- Set clear expectations for staff performance and ensure adherence to health, safety, and service standards.
Wine Expertise
- Curate an exceptional wine list that complements the menu while appealing to discerning palates.
- Educate staff on wine pairings and tasting notes to enhance the dining experience for members.
- Host wine tastings or exclusive events that showcase the clubs commitment to excellence.
Community Engagement
- Build strong relationships within the local community.
- Represent the club as a key figure in fostering connections with local businesses and cultural organizations.
Qualifications
Must-Have:
- Proven experience as a General Manager in high-end restaurants or private clubs.
- Bilingual proficiency in French and English.
- In-depth knowledge of fine wines, food pairings, and luxury dining experiences.
- Hands-on leadership style with excellent interpersonal skills.
- Strong financial management abilities, including budgeting, forecasting, and P&L analysis.
Preferred:
- Familiarity with the local community''s culture, trends, and preferences.
- Experience managing VIP clientele in hospitality settings.
- Certification in wine studies (e.g., WSET Level 2 or higher) is a plus.
Key Attributes
- Mature demeanor with a professional appearance.
- Exceptional organizational skills with attention to detail.
- Ability to multitask in a fast-paced environment while maintaining composure under pressure.
- A proactive approach to problem-solving and innovation.
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