Account Manager - existing customers
Roderveldlaan 3, 2600 Antwerp, Belgique SalesLooking for the perfectSalesjob?
As anAccount Manager, youll be the key commercial contact for your portfolio of clients, building long-term relationships that drive their successand ours. Your role is to ensure customer satisfaction, grow our partnerships through upselling, and secure contract renewals.
Youll work directly with CIOs, CFOs, and CEOs from companies of all sizes, helping them transform the way they do business. By understanding their challenges, youll deliver tailored solutions that make a real impact.
At Odoo, the scope of our solutions is so broad that youll never stop learning. Armed with creativity and expertise, youll quickly become a trusted advisor, capable of addressing your clients unique needs. This isnt just about selling; its about creating value and making a difference for your clients.
Ready to take your sales career to the next level?
Join us and help businesses thrive!
Odoois asuite of open source business appsthat cover all company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo''s unique value proposition is to be at the same time very easy to use and fully integrated. Active on the Software market for almost 15 years, the company is growing day by day!
As an Account Executive, you will represent the long lasting commercial point of contact of all your customers. You ensure the solid base and the fundamental revenues of the company,by upselling and renewing contracts of our existing customers. You will be in touch with CIO''s, CFO''s and CEO''s of small and large companies,and revolutionisethe way their business works!
The variety of industries and project scope will ensure you a strong and ever changing learning curve. Moreover, you will act as the key interface to all the different departments at Odoo: give feedback to Product Owners, collaborate with Business Analyst implementing the software, ... Your primary goal is to achieve sales target by driving up customer retention and expansion. As our business headquarter is located in Louvain-la-Neuve you''ll have to go there +/- once a month.
Responsibilities
Must Have
Nice to Have
Odoo Sales Approaches
Direct Approach
If the client can be directly supported by our teams (e.g., their needs are standard and well-covered by Odoo), we handle everything internally, including the commercial relationship and the implementation.
You work in close collaboration with customers, and relate to Odoo for the Services Part.
Indirect Approach
If the client has specific needs that we do not cover internally, such as:
then we involve an Odoo partner.
Role of the Partner:
The partner handles implementation and consultancy to meet the client''s specific needs.
Odoos Role in this Case:
In the indirect approach, Odoo maintains the commercial contact but outsources the implementation to a partner. This ensures the clients expectations are met while keeping Odoo involved in the project.
Why Join Us?
Lets be honest, working at Odoo is not easy; we arenot perfect. We evolve so fast that we often breakthings, we challenge the status quo, and everyonehas to bear real responsibilities. We expe