We have an exciting opportunity for a Store Manager -Maternity Cover in PC Hoofstraat, Amsterdam.
The Store Manager is responsible for building and leading a team that is dedicated to driving the business, leading with responsibility for all aspects of the management of the store,
Inspire, lead and coach the store team to create a culture of performance delivery and accountability.
Recruit top talent, training and developing staff to build a team of true MK Ambassadors.
Drive team retention, ensuring actionable Talent and Succession plans are in place.
Support, implement and provide follow-up for all training and onboarding for new joiners.
Proactively manage and resolve all HR issues in collaboration with HR Department.
Lead the team of MK Ambassadors to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business.
Ensure MK Ambassadors maintain client communication through utilizing all available clienteling apps.
Proactively manage client database and utilize information to increase sales
Build and maintain good communication with District Manager and members of corporate office, mall office, retail partners and other stores, collaborating and influencing to drive performance across the district.
Sales:
Meet and exceed sales goals holding self and team accountable for the results.
Work with Team on Quarterly Planners to ensure the best business plans are set to achieve targets.
Ensure store schedule is optimized, having right people right place right time.
Partner with logistics and product teams to ensure appropriate assortment for the store, using product tools effectively to maintain size and style integrity.
Relevant proven retail and management experience with a fast-paced retailer