Requirements: Dutch/Flemish Native speaker, English business fluent
Company: portugal.xpatjobs.com
Region: Remote
Are you interested in medicine? Would you like to assist people facing health difficulties? Do you want to work for a medical device company that wants to make the life of people with diabetes easier? Then this might be the perfect opportunity for you!Your responsibilities and impact as a customer service agent will be:Taking care of customers' queries concerning the Omnipod-product, an insulin management system. You do this by:Responding to inbound callsBeing responsible for ordersCoordinate product shipmentsProvide support and direction to customersResolve their issues in a timely and empathic mannerEncourage customer compliance with product utilizationSkills, qualifications and interests you need to succeed in this role:You are a native Dutch or Flemish speaker (a good level of English is a plus)You are energetic and innovativeYou are a fast thinker and work proactivelyMotivation and teamwork are some of your soft skillsYou are interested in Medicine You have excellent communication skillsYou have an intercultural mind and willing to work with many other nationalitiesWhats in it for you?Type of contract: a long term fixed term contract Working hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts (depending on the project you are working on, night shifts included)Training of 4 weeksSalary conditions* 2 options:Including free accommodation (shared flat, all bills included): 950 gross/monthExcluding accommodation: 1250 gross/monthPrivate health insurance after 6 months of contract (additionally to standard insurance)*Approx. 20-25% tax please refer to living costs in Lisbon for comparison with other EU countries wages*Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)Relocation support for international candidates:Reimbursement of your initial flight expenses after 9 monthsAirport pick upYearly two-way flight ticket back to your home country (within the EU)Support with paperwork and opening bank account, etc. upon your arrivalExtra perks:A company which fully supports you and wants to make your experience unforgettable! Free Portuguese lessons, cooking classes, sport activities and social events organized by the companyA dynamic, open minded and multicultural environment, including 82 different nationalitiesA great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environmentA company working with top-notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc.Real career opportunities: opportunity to enter a development program within 6 months to get access to other opportunities within the company: from different projects to QA, Team Lead or Supervisor rolesWhat should you expect from living in Lisbon?A colourful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environmentYour Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.