Purpose & Overall Relevance for the Organization:
You contribute to the store profitability by:
- Coaching and leading more junior colleagues on a consumer service and internal processes and rules
- Taking leadership responsibilities in the absence of the Store Manager/Assistant Store Manager
Key Responsibilities:
- Actively connect and engage with consumers entering the store
- Drive the store KPI's and contribute to store sales
- Responsible for improving and coaching on the consumer experience by executing company standards
- Train and coach store team on product features and benefits, and unique selling points clearly to address consumer needs
- Train the store team on all omnichannel related sales tools
- Manage merchandise delivery processing on the same day it arrives
- Keep an organized stockroom and direct sales floor replenishment to ensure your assigned area’s and/or the entire store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
- Execute all applicable loss prevention procedures to minimizing loss
- Implements improvements to operations and processes contributing to the performance of the store
- Support the recruitment, onboarding and training of store team members
- Share best practices to drive the overall store team performance
Required knowledge, capabilities and experience
- Minimum secondary education
- Fluency in English and Polish
- Minimum 24 month’s work experience in a sports and/or fashion customer- and commercial-focused retail environment
- Advanced selling experience and comprehensive product, retail and industry understanding
- Experience of supervising team members
- Intermediate numeracy and literacy and advanced verbal communication skills
- Excellent organisation and problem-solving skills
- Strong presentation skills
- Team-first mindset, collaborative and respective to diverse teams and people
adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.